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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, inventory management, and patient education. Complies with pharmacy laws and regulations while providing exceptional customer service and support for immunization services.
Highest-signal resume keywords
Pharmacy Technician CertificationPrescription FulfillmentInventory ManagementPatient EducationImmunization Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMathematical Calculations for PrescriptionsMedication DeliveryCycle CountsVaccine PreparationPoint-of-Care TestingPatient Record DocumentationAdverse Reaction Monitoring
Soft Skills
Customer ServiceProblem SolvingCommunicationTeam Collaboration
Certifications & Qualifications
Technician Immunizer Status
Industry Keywords
SOPsPharmacy Workflow ProceduresFederal and State RegulationsEthical PrinciplesRetail Pharmacy
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence
- Serve as an initial point of contact for patients and customers
- Follow SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
- Fulfill prescriptions promptly, safely, and accurately
- Provide caring service, solve or escalate patient problems, and support immunizations and other services
- Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Expand clinical and technical knowledge and respond to feedback
- Travel voluntarily to other stores in the market to work shifts as needed
- Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional services such as immunizations, point-of-care testing, and offsite clinic staffing where permitted
- Obtain Technician Immunizer status where applicable and support vaccine preparation and administration
- Educate patients about vaccines and refer vaccination questions to the pharmacist
- Monitor and respond to adverse reactions and report events
- Review and collect patient information and document applicable patient records
- Monitor and manage vaccine supplies
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
- If no state minimum age is mandated, must be at least 16 years of age
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Ability to use math to determine quantities and days’ supply for prescriptions
- Ability to work flexible shifts, including every third weekend
- Must meet physical demands including extended standing, lifting, reaching, repetitive finger movement, bending, and close visual acuity
- Preferred: 1–3 years of previous experience as a Pharmacy Technician
- Preferred: Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store and across the market at other locations as needed
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company training program
- Required training and certification support for additional patient health care services