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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence within the store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription accuracy, patient service, and compliance with state and federal regulations. Capable of delivering health care services such as immunizations while maintaining a high standard of operational excellence.
Highest-signal resume keywords
Pharmacy OperationsPatient ServiceImmunization AdministrationPrescription VerificationState Board Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription FillingMedication DeliveryInventory ManagementMathematical ReasoningPatient Record DocumentationVaccine PreparationPoint-of-Care TestingTechnical Knowledge ExpansionSOP ComplianceAdverse Reaction Monitoring
Soft Skills
Active ListeningProblem ResolutionVerbal CommunicationWritten CommunicationEmpathy
Certifications & Qualifications
Technician Immunizer StatusNational Certification
Industry Keywords
Pharmacy PracticeHealth Care ServicesCustomer ServiceRetail PharmacyState Regulations
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Assist patients and customers as a first point of contact and provide an exceptional experience
- Ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately
- Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations
- Provide empathetic and personalized patient service, solve or escalate patient problems, and offer immunizations and other services where permitted
- Complete basic inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Expand clinical and technical knowledge and contribute to a high-performing team
- Remain flexible for scheduling and business needs, including voluntarily traveling to market stores for shifts
- Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional health care services such as immunizations, point-of-care testing, and offsite clinics when legally permitted and appropriately trained
- Where permitted, obtain Technician Immunizer status and support vaccine preparation and administration
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse reactions and report events as required
- Review and collect patient information and document applicable patient records
- Monitor and manage vaccine supplies
- Perform additional tasks as directed by the Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure/certification requirements
- If no state-mandated minimum age applies, must be at least 16 years of age
- If no state-mandated minimum educational requirement applies, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must satisfy applicable state-level licensure and national certification requirements
- Ability to complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Verbal and written communication skills
- Active listening skills
- Mathematical reasoning for prescription quantities and days' supply
- Problem-resolution skills
- Ability to remain mobile and upright for extended periods
- Ability to lift, scan, and bag items; occasionally lift up to 20 lbs and frequently lift up to 10 lbs
- Ability to reach, stretch, stoop, perform repetitive finger movements, and adjust machines precisely
- Close visual acuity for transcription, computer terminals, and small-part inspection
- 1–3 years previous experience as a Pharmacy Technician (preferred)
- Previous experience in a pharmacy, retail, medical, or customer service setting (preferred)
- Ability to work in the home store and across the market at other locations (preferred)
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- Comprehensive and competitive mix of pay and benefits