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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service orientation and effective communication skills while ensuring compliance with pharmacy regulations and ethical standards. Capable of accurately filling prescriptions and maintaining patient confidentiality in a fast-paced environment.
Highest-signal resume keywords
Pharmacy Technician Training ProgramPTCB National CertificationCustomer Service OrientationMathematical ReasoningRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription FillingMedication ManagementMathematical ReasoningPharmacy ComplianceTechnical Knowledge
Soft Skills
Active ListeningVerbal CommunicationWritten CommunicationProblem-Resolution
Certifications & Qualifications
PTCB National Certification
Industry Keywords
PharmacyPatient CareCustomer ExpectationsFederal RegulationsState Board of Pharmacy
About the role
Key responsibilities & impact- Deliver compassionate care to pharmacy patients and customers
- Manage assigned pharmacy workstations and tasks
- Support the team in promptly, safely, and accurately filling patient prescriptions
- Maintain compliance with Federal, State, and Local laws and regulations
- Ensure medication needs and regulatory compliance standards are met
- Demonstrate ethical conduct and maintain patient confidentiality
- Provide caring service that exceeds customer expectations
- Complete the CVS Pharmacy Technician Training Program when newly hired
- Build clinical, technical, and insurance knowledge through available tools and training
Requirements
What you’ll need- Must be at least 16 years of age
- Licensure requirements vary by state
- Must satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines
- Ability to concentrate on tasks without distraction
- Customer service orientation
- Verbal and written communication skills
- Active listening skills
- Mathematical reasoning, including calculating prescription day supply
- Problem-resolution skills
- Ability to remain upright and move about on foot for sustained periods
- Ability to perform finger-based tasks such as picking, pinching, and typing
- Ability to extend hands and arms, bend, stoop, and use lower extremities and back muscles
- Ability to accurately convey and receive detailed spoken instructions
- Close visual acuity for transcribing, viewing computer terminals, and inspecting small parts
- Occasional lifting of up to 30 lbs and exerting up to 30 lbs of force
- Previous experience in a pharmacy, retail, medical, or customer service setting preferred
- Previous experience as a Pharmacy Technician preferred
- PTCB National Certification preferred
- High school diploma or equivalent preferred but not required
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Pharmacy Technician Training Program
- Opportunity to build clinical, technical, and insurance knowledge through available tools and training