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Pharmacy Technician
CVS Health. Work in a leading retail pharmacy company while positively impacting patients’ and customers’ health .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription filling, regulatory compliance, and patient confidentiality. Possesses strong customer service skills and the ability to effectively communicate and resolve problems in a retail pharmacy environment.
Highest-signal resume keywords
Pharmacy Technician CertificationPrescription FillingRegulatory ComplianceCustomer Service OrientationMathematical Reasoning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription FillingMathematical ReasoningPharmacy OperationsPatient ConfidentialityRegulatory Compliance
Soft Skills
Customer Service OrientationVerbal Communication SkillsActive Listening SkillsProblem ResolutionJudgment in Complex Situations
Certifications & Qualifications
PTCB National Certification
Industry Keywords
Pharmacy TechnicianRetail PharmacyFederal RegulationsState RegulationsPatient Care
About the role
Key responsibilities & impact- Work in a leading retail pharmacy company while positively impacting patients’ and customers’ health
- Manage assigned pharmacy workstations and tasks
- Support the team in promptly, safely, and accurately filling patient prescriptions
- Provide caring service that exceeds customer expectations
- Maintain professional and ethical standards and comply with Federal, State, and Local laws and regulations
- Take steps to ensure medication needs and regulatory compliance standards are met
- Demonstrate ethical conduct and maintain patient confidentiality
- Build clinical, technical, and insurance knowledge and expertise through available tools and training
- Complete required training and expand Pharmacy Technician duties after satisfying registration, licensing, and certification requirements
Requirements
What you’ll need- Must be at least 16 years of age
- Licensure requirements vary by state
- Ability to concentrate on a task over a period of time without being distracted
- Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions
- Verbal and written communication skills
- Active listening skills
- Mathematical reasoning, including calculating a prescription’s day supply
- Problem resolution and judgment in complex situations
- Must complete the CVS Pharmacy Technician Training Program as a new Pharmacy Technician
- Must satisfy all registration, licensing, and certification requirements according to the applicable State’s Board of Pharmacy guidelines
- Ability to maintain patient confidentiality and comply with Federal, State, and Local laws and regulations
- Ability to remain upright and move about on foot for sustained periods
- Ability to perform frequent finger-based work, hand and arm extension, bending, stooping, and spoken communication
- Close visual acuity for transcribing, viewing computer terminals, and reading small parts
- Occasional lifting of up to 30 lbs and exerting up to 30 lbs of force
- Previous experience in a pharmacy, retail, medical, or customer service setting preferred
- Previous experience as a Pharmacy Technician preferred
- PTCB National Certification preferred
- High School diploma or equivalent preferred but not required
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- CVS Pharmacy Technician Training Program
- Available tools and training to build pharmacy career