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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence within the store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, patient service, and compliance with pharmacy laws and regulations. Capable of providing immunizations and managing inventory while ensuring a high standard of patient care and safety.
Highest-signal resume keywords
Pharmacy Technician ExperiencePrescription FulfillmentPatient ServiceImmunization AdministrationInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription VerificationMathematical ReasoningMedication DeliveryCycle CountsPoint-of-Care TestingPatient Information DocumentationVaccine Supply ManagementSOP CompliancePharmacy Workflow ProceduresTechnician Immunizer Status
Soft Skills
Effective CommunicationEmpathyProblem SolvingTeam CollaborationCustomer Service
Certifications & Qualifications
Pharmacy Technician CertificationTechnician Immunizer Certification
Industry Keywords
Pharmacy PracticeFederal RegulationsState Board of Pharmacy RequirementsHealthcare ServicesRetail Pharmacy
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Serve as a first point of contact for patients and customers
- Follow company SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
- Ensure prescriptions are filled promptly, safely, and accurately
- Provide empathetic and personalized patient service in person, through the drive-thru, and by phone
- Offer immunizations and other services at the register and over the phone where permitted
- Solve or escalate patient problems
- Complete inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting bin inventories
- Contribute to a high-performing, safe, inclusive, and engaging team
- Travel voluntarily to other stores in the market to work shifts as needed
- Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional health care services such as immunizations, point-of-care testing, and staffing offsite clinics where allowable and appropriately trained
- Complete additional licensure and training to obtain Technician Immunizer status where applicable
- Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty
- Monitor and respond to adverse reactions and report events as required
- Review, collect, track, and document patient information
- Monitor and manage vaccine supplies
- Perform additional tasks as directed by a Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure/certification requirements
- If no state-mandated minimum age applies, must be at least 16 years old
- If no state-mandated minimum educational requirement applies, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must complete required training within the designated timeframe
- Must maintain regular and predictable attendance, including nights and weekends
- Must be able to confirm prescription information and label accuracy
- Must use verbal and written communication effectively with patients and colleagues
- Must demonstrate mathematical reasoning for prescription fulfillment
- Must be able to perform the stated physical duties, including standing, lifting, reaching, repetitive finger movements, bending, and close visual work
- Must occasionally lift up to 20 lbs and frequently lift up to 10 lbs
- 1–3 years previous experience as a Pharmacy Technician (preferred)
- Previous experience in a pharmacy, retail, medical, or customer service setting (preferred)
- Ability to work in the home store and across the market in other locations to meet business needs (preferred)
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility
- Comprehensive benefits package for full-time colleagues and their families