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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence within the store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, patient service, and inventory management. Holds necessary state licensure and certifications while providing compassionate care and effective communication.
Highest-signal resume keywords
Pharmacy Technician CertificationPrescription FulfillmentPatient ServiceInventory ManagementImmunization Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMath for Prescription DispensingPatient Record DocumentationVaccine MonitoringMedication DeliveryCycle CountsReturns-To-StocksVisual Acuity for InspectionCustomer ServiceProblem Resolution
Soft Skills
Empathetic CommunicationActive ListeningTeam CollaborationCompassionate Patient Interaction
Certifications & Qualifications
Technician Immunizer StatusState Pharmacy Licensure
Industry Keywords
Pharmacy PracticeSOPsHealth ServicesPatient EducationAdverse Vaccine Reactions
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Serve as an initial point of contact for patients and customers
- Follow company SOPs and pharmacy workflow procedures across production, pickup, drive-thru, and drop-off workstations
- Support safe, prompt, and accurate prescription fulfillment
- Provide empathetic and compassionate patient service in person and over the phone
- Solve or escalate patient problems
- Complete inventory activities, including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Communicate effectively with pharmacy team members and contribute to a safe, inclusive team culture
- Complete company training and applicable registration, licensing, and certification requirements
- Offer immunizations and other health services where permitted by law and supported by training and certification
- Prepare and administer vaccines where permitted, after obtaining Technician Immunizer status
- Educate patients about vaccines and refer vaccination questions to the pharmacist
- Monitor and respond to adverse vaccine reactions and report events
- Review and collect patient information and document applicable patient records
- Monitor and manage vaccine supplies
- Travel voluntarily to other stores in the market to work shifts as needed
- Perform additional tasks directed by a Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure/certification requirements
- If no state minimum age is mandated, must be at least 16 years of age
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must satisfy applicable state-level licensure and national certification requirements
- Ability to complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Ability to use math for prescription dispensing calculations
- Ability to communicate verbally and in writing with patients and colleagues
- Ability to complete customer service, problem resolution, and active listening tasks
- Ability to remain mobile and upright for extended periods
- Ability to lift, scan, and bag items; reach overhead; stoop; and perform repetitive finger and hand movements
- Close visual acuity for transcription, computer-terminal viewing, and inspection of small parts
- Occasionally lift up to 20 lbs; frequently lift up to 10 lbs
- 1–3 years previous experience as a Pharmacy Technician (preferred)
- Previous experience in a pharmacy, retail, medical, or customer service setting (preferred)
- Ability to work in the home store and across the market in other locations to meet business needs (preferred)
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Comprehensive benefits package for full-time colleagues and their families