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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription fulfillment, patient care, and compliance with pharmacy laws and regulations. Capable of delivering exceptional customer service while managing inventory and performing clinical tasks such as immunizations.
Highest-signal resume keywords
Pharmacy Technician ExperiencePrescription FulfillmentCustomer ServiceImmunization AdministrationInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription Information ConfirmationMathematics for Prescription FulfillmentInventory ActivitiesPoint-of-Care TestingMedication Delivery Management
Soft Skills
Effective CommunicationProblem SolvingEmpathyActive ListeningTask Switching
Certifications & Qualifications
Technician Immunizer StatusState-Level LicensureNational Certification
Industry Keywords
Pharmacy PracticeStandard Operating ProceduresHealthcare ServicesFederal and State RegulationsRetail Pharmacy
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence
- Assist patients and customers as the first point of contact and provide exceptional service
- Follow standard operating procedures and pharmacy workflow procedures across production, pickup, drive-thru, and drop-off workstations
- Ensure prescriptions are filled promptly, safely, and accurately
- Show empathy and genuine care while serving patients in person, at drive-thru, and over the phone
- Offer immunizations and other services at the register and over the phone where permitted
- Solve or escalate patient problems
- Complete inventory activities, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Expand clinical and technical knowledge and respond to feedback
- Travel voluntarily to other stores in the market for shifts as business needs require
- Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional health care services such as immunizations, point-of-care testing, and offsite clinics where allowed and appropriately trained
- Obtain Technician Immunizer status where applicable; educate patients about vaccines, monitor adverse reactions, document patient information, and manage vaccine supplies
- Perform other tasks assigned by the Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure/certification
- If no state minimum age is mandated, must be at least 16 years of age
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- State-level licensure and national certification requirements vary by state
- Ability to complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Ability to use mathematics for prescription fulfillment
- Ability to work in the home store and across the market in other locations as needed
- 1–3 years of previous Pharmacy Technician experience preferred
- Previous experience in a pharmacy, retail, medical, or customer service setting preferred
- Ability to concentrate, switch tasks, communicate effectively, listen actively, resolve problems, and provide customer service
- Ability to remain mobile and upright for extended periods, lift up to 20 lbs occasionally and up to 10 lbs frequently, and perform repetitive reaching, typing, lifting, scanning, and bagging tasks
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- Company training program
- Opportunities to work additional shifts in other market stores