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Pharmacy Technician
CVS Health. Support the pharmacy team in delivering operational and service excellence within the store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription accuracy, patient care, and compliance with pharmacy laws and regulations. Capable of providing exceptional customer service while managing inventory and supporting health care services such as immunizations.
Highest-signal resume keywords
Pharmacy Technician ExperiencePrescription VerificationPatient Care and EmpathyInventory ManagementCompliance with Pharmacy Laws
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription FillingMedication Delivery ManagementImmunization AdministrationPoint-of-Care TestingMathematical Calculations for Dosing
Soft Skills
Verbal CommunicationActive ListeningProblem SolvingTeam CollaborationCustomer Service
Certifications & Qualifications
Technician Immunizer StatusNational Certification Requirements
Industry Keywords
Pharmacy Workflow ProceduresSOP CompliancePatient ExperienceHealth Care ServicesRetail Pharmacy
About the role
Key responsibilities & impact- Support the pharmacy team in delivering operational and service excellence within the store
- Assist patients and customers and provide an exceptional experience
- Ensure prescriptions are filled promptly, safely, and accurately
- Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations
- Serve patients with empathy and genuine care at pick-up, drive-thru, and over the phone
- Offer immunizations and other services at the register and over the phone, where permitted
- Solve or escalate patient problems
- Complete inventory activities such as putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
- Contribute to a high-performing, safe, inclusive, and engaging team
- Expand clinical and technical knowledge and respond to feedback
- Remain flexible for scheduling and business needs, including voluntarily traveling to nearby stores for shifts
- Comply with pharmacy laws, regulations, professional standards, ethical principles, and CVS policies
- Deliver additional health care services such as immunizations, point-of-care testing, and staffing offsite clinics when allowed and properly trained
- Where permissible, support immunizations by obtaining Technician Immunizer status, educating patients, monitoring adverse reactions, documenting patient information, and managing vaccine supplies
- Perform additional tasks directed by the Supervisor or Manager
Requirements
What you’ll need- Must comply with applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure/certification
- If no state minimum age is mandated, must be at least 16 years old
- If no state minimum educational requirement is mandated, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program
- Must satisfy applicable state-level licensure and national certification requirements
- Ability to complete required training within the designated timeframe
- Regular and predictable attendance, including nights and weekends
- Ability to confirm prescription information and label accuracy
- Ability to use math to determine tablet quantities, days’ supply, and bottle requirements
- Ability to work in the home store and across the market in other locations as needed
- 1–3 years of previous Pharmacy Technician experience preferred
- Previous experience in a pharmacy, retail, medical, or customer service setting preferred
- Ability to concentrate, shift between tasks, and meet patient and business needs
- Verbal and written communication skills and active listening
- Ability to perform required physical activities, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, bending, and close visual work
- Occasionally lift up to 20 lbs; frequently lift up to 10 lbs
- Must understand and comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
Benefits
Comp & perks- Dental benefits
- Vision benefits
- Wellness resources
- Employee discounts
- Access to certain voluntary benefits
- Other programs supporting physical, emotional, and financial well-being
- Comprehensive and competitive mix of pay and benefits