Process Engineering Manager

CVS Health

. Lead high-impact process improvement and Business Process Management initiatives across Information Security and Technology Solutions .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $83,430 - $222,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Process Management and Lean Six Sigma methodologies to drive process improvements and operational efficiency. Capable of managing complex stakeholder relationships and implementing technology-enabled solutions for sustainable change.

Highest-signal resume keywords

Lean Six Sigma Green Belt CertificationDMAIC Methodology ApplicationProcess Mapping Tools (Lucidchart, Visio)Process Improvement and GovernanceChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process EngineeringProcess AnalysisChange ManagementProcess DocumentationRoot-Cause AnalysisProject Management MethodologiesProcess Inventory ManagementAgentic WorkflowsAutomationWorkflow Tools

Soft Skills

Problem-SolvingStakeholder EngagementTime Management

Tools & Technologies

VisioLucidchartMural

Certifications & Qualifications

Lean Six Sigma Green Belt Certification

Industry Keywords

Business Process ManagementProcess ImprovementOperational EfficiencyGovernance RoutinesChange Adoption

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead high-impact process improvement and Business Process Management initiatives across Information Security and Technology Solutions
Design, standardize, improve, and govern ISTS processes using agentic workflows, Lean Six Sigma, and Business Process Management disciplines
Apply DMAIC and Lean Six Sigma methodologies to solve complex, cross-functional problems
Identify, prioritize, and execute high-impact improvement opportunities aligned to enterprise goals and ISTS OKRs
Deliver measurable capacity and efficiency gains, expense reduction, and risk avoidance
Ensure process improvements are sustainable, controlled, and embedded into day-to-day operations
Maintain an improvement backlog and prioritize initiatives by value potential
Enforce consistent engagement lifecycle, quality standards, and documentation approaches
Update process maps, SOPs, KPIs, and governance artifacts
Create current-state process visualizations using tools such as Visio and Lucidchart
Design optimized future-state processes
Implement improvements through technology enablement, automation, workflow changes, and agentic workflows
Partner with IT, platform, infrastructure, cybersecurity, and operations teams to implement and scale improvements
Drive change adoption, stakeholder buy-in, and smooth implementation
Prepare and maintain flow diagrams, SOPs, and change control artifacts
Continuously evaluate and refine processes for effectiveness, agility, and adaptability

Requirements

What you’ll need

5+ years of experience with a background in process engineering, analysis, and change management
3+ years of experience establishing or operating within a formal BPM framework
Experience with process inventory and taxonomy management, process documentation and standardization, process ownership models, and governance routines
2+ years of experience using process mapping tools such as Lucidchart, Visio, or Mural
Lean Six Sigma Green Belt Certification
Strong problem-solving and root-cause analysis skills
Demonstrated hands-on experience applying Lean Six Sigma and DMAIC methodologies
Experience partnering with IT and engineering teams to implement improvements through technology, automation, workflow tools, and digital enablement
Working knowledge of agentic workflows, automation, or low-code/no-code platforms
Experience with project management methodologies
Ability to manage multiple projects concurrently and meet deadlines while managing complex stakeholder relationships
Bachelor’s degree from an accredited college or university, or equivalent combination of education and relevant work experience
High School Diploma/GED plus 4 years of related experience as an alternative education pathway

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to the base pay range