Registered Nurse – Telephonic Clinical Operations

CVS Health

. Support the clinical operations of CVS Specialty Pharmacy .

Posted 10/22/2026full-timeOrlando • Florida • United StatesMid-LevelSenior💰 $29 - $62 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in telephonic nursing, patient education, and chronic disease management while maintaining a multi-state registered nursing license. Proficient in collaborating with healthcare professionals and reporting adverse drug events.

Highest-signal resume keywords

Active Multi-State Registered Nursing LicenseTelephonic Nursing ExperiencePatient Education on Chronic DiseasesCollaboration with Physicians3+ Years Clinical Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CounselingChronic Disease ManagementAdverse Drug Event ReportingMedical/Surgical ExperienceAcute Care Experience

Soft Skills

ProfessionalismAccountabilityTraining and Mentoring

Tools & Technologies

MS Office SuiteMicrosoft Teams

Certifications & Qualifications

Registered Nursing License

Industry Keywords

CVS Specialty PharmacyClinical OperationsTelephonic CounselingChronic ConditionsContinuous Learning

About the role

Key responsibilities & impact

Support the clinical operations of CVS Specialty Pharmacy
Perform telephonic counseling for new patients on disease processes, prescribed drug action, common side effects, and treatment parameters
Provide patient education by telephone, including chronic disease states, treatment modalities, side effects and management
Monitor adherence and make outbound calls
Collaborate with physicians and their staff to resolve clinical issues, obtain clinical data, or obtain prescriptions
Assist in training new clinical staff on chronic illnesses and treatment modalities
Maintain nursing CEUs and pursue continuous learning opportunities
Practice with professionalism and accountability as a CVS employee
Report Adverse Drug Events (ADE)
Perform other responsibilities as directed by senior management

Requirements

What you’ll need

Active and unrestricted multi-state registered nursing license in state of FL, with the ability to become licensed in states not part of the Nurse Licensure Compact
3+ years’ experience in a clinical setting
Experience with personal computer, keyboard navigation, and MS Office Suite applications including Word, Excel, PowerPoint, Outlook, and Microsoft Teams
Must live within a 50-mile radius of either the Orlando, FL, or Tampa, FL Specialty Pharmacy locations
Associates degree in nursing required (minimum)
Medical/Surgical experience is preferred
Experience in an acute care setting providing care to patients with chronic conditions is preferred
Experience within telephonic nursing is preferred

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay