Renewal and Reporting Analyst

CVS Health

. Provides plan benefit review, interpretation, and systematic setup for customer service, claims, enrollment, billing, and reporting .

Posted 11/6/2026full-timeRemote • United StatesJuniorMid-Level💰 $46,988 - $122,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare benefit administration, including compliance with state and federal mandates, and utilizes analytical skills to develop and implement client-specific strategies. Proficient in Salesforce and various data systems, with a strong focus on communication and problem-solving.

Highest-signal resume keywords

Healthcare Benefit AdministrationSalesforce ExperienceAnalytical SkillsMedical Terminology KnowledgeCompliance with State and Federal Mandates

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit ReviewImplementation StrategiesAnalytical CodingICD-10 CodingData Systems Proficiency

Soft Skills

Strong Communication SkillsProblem-Solving SkillsOrganizational SkillsAttention to DetailFlexibility Under Stress

Tools & Technologies

SalesforceMeritain’s Proprietary SystemDOS Systems

Industry Keywords

HealthcareClient AdvocacyAccount ManagementRenewalsBenefit Provisions

About the role

Key responsibilities & impact

Provides plan benefit review, interpretation, and systematic setup for customer service, claims, enrollment, billing, and reporting
Utilizes Meritain’s proprietary system for analytical coding of detailed customized plans
Develops and executes implementation strategies consistent with client expectations and performance guarantee arrangements
Consults and advises internal stakeholders on complex benefit administration
Advises on options to minimize manual processing and client disruption
Makes plan design and processing recommendations when working with clients
Reviews benefit provisions for compliance with state and federal mandates
Assesses summary plan descriptions and related documents prepared internally or externally by clients
Collaborates on analysis and recommendations for complex account and benefit structures
Executes system setup and mapping of client-level benefits to industry coding, including ICD-10, place of service, and healthcare reform
Solicits and assesses internal and external customer feedback to improve the renewal process
Uses Salesforce for cross-functional communication and executive-level status reporting

Requirements

What you’ll need

2+ years of experience working with healthcare, specifically with quality, renewals, client advocacy, and/or account management
Demonstrated knowledge of medical terminology
Ability to work Monday-Friday from 8am-5pm, with the ability to work beyond those core hours during busy seasons
Previous experience with Salesforce
Previous experience with various data systems, including DOS systems
Ability to research and look beyond the first right answer to find the root of a concern
Strong analytical and problem-solving skills
Ability to remain flexible yet focused during stressful situations
Strong communication skills, with the ability to express complex concepts in a clear and concise manner
Excellent organization skills and ability to quickly prioritize multiple assignments with high quality results
High attention to detail and accuracy, while focusing on overall project deliverables
High school diploma or GED

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to the base pay range
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being