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Resource Planning Coordinator
CVS Health. Schedule and coordinate clinical and non-clinical work schedules for Providers and ancillary staff using various scheduling tools across multiple regions/states .
About the role
Key responsibilities & impact- Schedule and coordinate clinical and non-clinical work schedules for Providers and ancillary staff using various scheduling tools across multiple regions/states
- Schedule markets with established rotating schedules
- Support all markets with on-call duties and staff replacement as needed
- Follow scheduling policies, procedures, and timetables
- Monitor staffing and scheduling budgets
- Generate reports on minimum hours and weekend shift requirements
- Identify overtime and non-clinical hour trends for monthly financial trend reports
- Coordinate with market leadership to fill open shifts caused by vacations, sick days, disability leave, jury duty, and last-minute vacancies while minimizing overtime
- Recognize seasonal staffing needs and collaborate with market leadership on staffing models and forecasting
- Create and maintain provider and ancillary staff profiles and information in scheduling systems
- Create orientation schedules
- Update the Clinical Management tool and other scheduling tools daily
Requirements
What you’ll need- Minimum 1 year in scheduling
- High School diploma or GED equivalent
- Knowledge of Workforce Scheduling Practices
- Proficient with Microsoft Windows
- Comfortable navigating web-based application sites
- Experience using related scheduling software systems preferred
- Ability to work a full-time 40-hour schedule, 8 hours per day, Monday–Friday, between 6 AM and 6 PM
- Ability to work independently or with others in a fast-paced environment, in-person or virtually
- Ability to prioritize and organize work
- Ability to communicate effectively with Providers, SPMs, ADs, and Leadership
- Deadline oriented
- Attention to detail
- Critical thinking
- Problem solving
- Customer service
- Negotiation/influencing
- Change management
- Integrity
- Positive attitude
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay