Senior AI Engineer

CVS Health

. Manage and support Artificial Intelligence initiatives by setting technical goals, providing guidance, and ensuring effective delivery and support .

Posted 10/8/2026full-timeRemote • United StatesSenior💰 $92,700 - $203,940 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and supporting Artificial Intelligence initiatives, including conversational AI and voice AI, while ensuring compliance with governance and security standards. Proficient in integrating AI solutions within healthcare environments to enhance operational efficiency and user experience.

Highest-signal resume keywords

Artificial Intelligence ManagementConversational AI DevelopmentAI Solution IntegrationHealthcare Technology ExperienceAI Governance and Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Solution DevelopmentConversational AI TechnologiesGenerative AINatural Language ProcessingAI Monitoring and Performance MeasurementAPI IntegrationCloud-Based Technology PlatformsTechnical DocumentationData Pipeline ImplementationOperational Issue Resolution

Soft Skills

Problem-SolvingDecision-MakingCollaborationTeamworkGrowth Mindset

Tools & Technologies

Kore.aiAI PlatformsVoice Automation ToolsChatbot TechnologiesVirtual Assistants

Certifications & Qualifications

Bachelor's DegreeSpecialized Training

Industry Keywords

HealthcareMedicareMember EngagementProvider EngagementRegulated Industries

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and support Artificial Intelligence initiatives by setting technical goals, providing guidance, and ensuring effective delivery and support
Identify opportunities to leverage AI, conversational AI, and voice AI to improve healthcare processes, member and provider experiences, and operations
Support AI projects from conception through completion while meeting timelines, budgets, quality standards, priorities, and business objectives
Analyze requirements, assess feasibility, and propose AI solutions, conversational experiences, prompts, and platform capabilities
Collaborate with AI engineers, architects, analysts, and business stakeholders to configure, integrate, test, and optimize conversational AI, generative AI, and voice AI solutions
Establish and implement integrations and data pipelines while addressing privacy, security, and governance concerns
Evaluate, test, monitor, and continuously improve AI solutions based on performance, accuracy, user experience, and business impact
Provide technical guidance and communication to cross-functional teams
Manage AI deployments, integrate them with existing infrastructure, resolve technical challenges, monitor performance, and provide production support
Configure, administer, and support AI platforms, tools, and environments, including conversational AI technologies
Monitor production AI solutions, troubleshoot issues, resolve incidents, and maintain system health and availability
Develop technical documentation, implementation standards, operational procedures, runbooks, and support materials
Evaluate emerging AI technologies and provide recommendations for innovation
Support AI governance, compliance, security, and responsible AI practices

Requirements

What you’ll need

5–7 years work experience
Problem-solving and decision-making skills
Collaboration and teamwork skills
Growth mindset, agility, and developing yourself and others
Execution and delivery skills, including planning, delivering, and supporting
Experience developing, implementing, supporting, or maintaining enterprise technology solutions
Experience integrating applications, systems, APIs, or platforms in a complex technology environment
Experience supporting production applications and resolving operational issues
Experience with conversational AI, virtual assistants, chatbots, voice automation, or related AI technologies preferred
Experience with AI platforms such as Kore.ai or similar enterprise AI technologies preferred
Experience with Generative AI, large language models (LLMs), prompt design, and AI orchestration preferred
Experience with speech, transcription, natural language processing, or voice technologies preferred
Experience with AI monitoring, observability, testing, or performance measurement preferred
Experience within healthcare, Medicare, member engagement, provider engagement, or regulated industries preferred
Experience with cloud-based technology platforms and AI solution deployments preferred
Bachelor's degree, specialized training, or relevant professional qualification preferred

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being