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Senior Analyst – Claims Business Analysis
CVS Health. Provide consultation on the design, testing and enhancement of information products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data interpretation and analysis, with a strong focus on QNXT and Excel for managing complex datasets. Proven ability to develop consultative relationships and communicate effectively with internal and external stakeholders.
Highest-signal resume keywords
QNXT ExperienceAdvanced Excel SkillsData Interpretation and AnalysisHealthcare BackgroundCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisData ManipulationTest Plan DevelopmentSolution IntegrationClaims ReviewDatabase ManagementInformation Product DevelopmentTrend AnalysisRoot Cause AnalysisPresentation Skills
Soft Skills
LeadershipCoachingMentoringConsultative Relationship BuildingVerbal Communication
Tools & Technologies
MS OfficeExcelQNXTMS SQLRemedy
Certifications & Qualifications
Bachelor's DegreeTechnical Certification
Industry Keywords
HealthcareClaims ProcessingData QualityService DeliveryBusiness Process Improvement
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Provide consultation on the design, testing and enhancement of information products
- Provide technical assistance and product development support to external and internal customers
- Research, manipulate and prepare complex data to document program activities and report results
- Oversee data quality and provide feedback to improve service delivery and design efforts
- Develop consultative relationships with internal and external customers
- Lead or act as a business technical expert in planning, developing and validating master or detail test plans and strategies
- Perform ongoing research and support tasks for existing systems
- Design new applications or enhancements, including solution integration
- Provide leadership, coaching and mentoring
- Direct implementation of program-specific information through education, technology, organizational methods and procedures
- Influence business process and system infrastructure enhancements to improve data quality, availability and access
- Manage customer contact and participate in health industry development efforts
- Analyze complex data for trends, interpretations and root causes
- Consult with clients to ensure progress meets expectations and obtain additional information
- Translate complex data into constructive information and make recommendations
- Define, develop and implement information products supporting strategic business and operational planning
- Present complex information clearly and concisely
- Develop and conduct presentations and consultations
- Provide workgroup support on projects
- Educate customers on the value, use and interpretation of information products
- Evaluate software and data to deliver improved business solutions
Requirements
What you’ll need- QNXT is REQUIRED
- Excel is REQUIRED
- 6+ months working experience reading and understanding claims
- Working knowledge of reading and reviewing claim and coding types
- 6+ months of intermediate to advanced Excel knowledge, including manipulating large lines of data and using formulas
- 6+ months of QNXT experience
- Excellent verbal and written communication skills
- MS Office, including Word, Access DB and Info Path
- Extensive experience with databases and interpretation and manipulation of related data
- Healthcare background
- MS SQL experience is a plus
- Remedy (Ticket Tracking) experience is a plus
- 3–5+ years of data interpretation and analysis experience
- Bachelor's degree, technical certification or equivalent work experience
- Willingness to comply with the hybrid work policy when living near a suitable work location
- 40 anticipated weekly hours
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to the base pay range
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being