Senior Analyst, Project Management

CVS Health

. Direct all aspects of customer benefit plan implementation for self-funded new business clients .

Posted 9/18/2026full-timeAlabama • United StatesSenior💰 $46,988 - $122,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and client relations, with a strong focus on implementing customer benefit plans and ensuring alignment with client expectations. Proficient in negotiation, conflict resolution, and quality improvement processes within the health plans and benefits domain.

Highest-signal resume keywords

Project ManagementClient Facing ExperienceNegotiation SkillsHealth Plans ExperienceSalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementClient RelationsImplementation StrategiesQuality ImprovementAttention to Detail

Soft Skills

Conflict ResolutionFlexibilityOrganizational SkillsClear Communication

Tools & Technologies

SalesforceMicrosoft TeamsMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Customer Benefit PlansSelf-Funded PlansAetna OrganizationsPerformance Guarantee Arrangements

About the role

Key responsibilities & impact

Direct all aspects of customer benefit plan implementation for self-funded new business clients
Partner with internal and external stakeholders to identify and address critical implementation issues
Act as the single point of contact for benefit plan implementation
Mediate and coordinate resolution of project deliverables and implementation-related tasks
Develop and execute implementation strategies consistent with customer expectations
Ensure strategy is administered in accordance with performance guarantee arrangements
Engage team members to follow through on responsibilities
Evaluate the impact of customer-requested exceptions and develop alternatives that satisfy client needs while minimizing impact on systems and operations
Solicit and assess internal and external customer feedback to enhance continuous quality improvement

Requirements

What you’ll need

2+ years Project management and Client facing experience
Negotiation and conflict resolution skills across various levels of the organization
Ability to remain flexible yet focused during stressful situations
Attention to detail and accuracy while focusing on overall project deliverables
Ability to express complex concepts in a clear and concise manner
Highly organized and able to quickly prioritize multiple assignments with high quality results
1+ years Health Plans and Benefits experience preferred
Salesforce experience preferred
Microsoft Teams, Excel, Outlook experience preferred
Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems preferred
High School diploma/GED and equivalent work experience

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to the base pay range
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being