Senior Analyst, Project Management

CVS Health

. Direct all aspects of customer benefit plan implementation for self-funded new business clients.

Posted 9/21/2026full-timeRemote • United StatesSenior💰 $46,988 - $122,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and client relations, with a focus on implementing customer benefit plans and addressing critical issues. Proficient in negotiation, conflict resolution, and stakeholder engagement to ensure successful project deliverables.

Highest-signal resume keywords

Project ManagementClient Facing ExperienceNegotiation SkillsHealth Plans and Benefits ExperienceSalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementImplementation StrategiesAttention to DetailConflict ResolutionCustomer Feedback Assessment

Soft Skills

FlexibilityOrganizational SkillsClear Communication

Tools & Technologies

SalesforceMicrosoft TeamsMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Customer Benefit PlanSelf-Funded PlansAetna OrganizationsPerformance Guarantee Arrangements

About the role

Key responsibilities & impact

Direct all aspects of customer benefit plan implementation for self-funded new business clients.
Partner with internal and external stakeholders to identify and address critical implementation issues.
Act as the single point of contact for benefit plan implementation.
Mediate and coordinate resolution of project deliverables and implementation-related tasks.
Develop and execute implementation strategies aligned with customer expectations.
Ensure strategies are administered according to performance guarantee arrangements.
Engage team members to complete their responsibilities.
Evaluate customer-requested exceptions and develop alternatives that meet client needs while minimizing operational and system impact.
Solicit and assess customer feedback to improve implementation quality.

Requirements

What you’ll need

2+ years Project management and Client facing experience.
Negotiation and conflict resolution skills across various levels of the organization.
Ability to remain flexible yet focused during stressful situations.
Attention to detail and accuracy while focusing on overall project deliverables.
Ability to express complex concepts in a clear and concise manner.
Highly organized and able to quickly prioritize multiple assignments with high quality results.
1+ years Health Plans and Benefits experience preferred.
Salesforce experience preferred.
Microsoft Teams, Excel, Outlook experience preferred.
Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems preferred.
High School diploma/GED and equivalent work experience.

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to the base pay range
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being