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Senior Content Designer
CVS Health. Translate complex concepts and processes into compelling, easy-to-follow designs with exceptional content .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UX Writing, UX Design, and Content Design, with a strong focus on user-centered design principles and collaboration across multidisciplinary teams. Proficient in utilizing tools like Figma and Miro to create compelling content and design ecosystems while adhering to best practices in regulated fields such as health care.
Highest-signal resume keywords
UX WritingUX DesignContent DesignAgile MethodologiesFigma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UX ResearchUX WireframingUX FlowsContent StrategyContent Management SystemsTranslation Best PracticesDesign ThinkingHuman-Centered DesignCompetitive AnalysisContent Frameworks
Soft Skills
CollaborationMentoringFacilitationCommunicationLeadership
Tools & Technologies
FigmaMiroAdobe Experience ManagerContentfulAirtableInVisionRallyJiraClaude-CodeFigmaMake
Certifications & Qualifications
Bachelor's Degree in Human Computer InteractionMaster's Degree in Information ArchitectureCertifications in User Experience Fields
Industry Keywords
Health CarePharmacyRegulated FieldsUser ExperienceUsabilityAccessibilityService DesignDigital ProductsHuman-Centered DesignContent Design
Tech Stack
Tools & technologiesAEMInvision
About the role
Key responsibilities & impact- Translate complex concepts and processes into compelling, easy-to-follow designs with exceptional content
- Conduct UX research and champion data science to understand user behavior and uncover opportunities to reach customers with appropriate content and reduce friction
- Create content and design ecosystems across multiple channels, devices and touchpoints throughout user journeys
- Challenge existing design patterns and advocate for new approaches when appropriate
- Collaborate with designers, product managers and diverse business stakeholders to inform requirements and optimize content and user journeys
- Lead content strategists/designers in developing user stories and prioritizing work
- Facilitate workshops and design critiques
- Own content reviews and iterations across product, legal and other stakeholders
- Mentor junior colleagues as needed
Requirements
What you’ll need- 5+ years experience in UX writing, UX Design or Content Design
- 2+ years experience with Agile and lean UX/software development practices, including Rally or Jira
- 2+ years experience in web and app experiences
- 2+ years experience collaborating with experience designers, accessibility experts and product managers
- 2+ years experience in UX wire framing, UX flows and shaping content for multidisciplinary projects using Figma and Miro
- Experience in health care, pharmacy or other regulated fields
- Experience with translation and transcreation best practices
- Deep knowledge of enterprise content management systems such as Adobe Experience Manager or Contentful
- Portfolio including digital products/services, service design or human-centered designs
- Extensive experience with Figma, Airtable, InVision and Miro
- Experience with AI tools such as Claude-Code, Claude integration with MCPs and FigmaMake
- Experience collaborating across design, design ops, research and usability, accessibility, product management and engineering
- Experience working with and improving business requirements
- Familiarity with UX and usability terminology, taxonomies, Design Thinking and Human-Centered Design methods
- Knowledge of inventories and audits, content frameworks, competitive analysis and mapping
- Bachelor's or master's degree preferred in Human Computer Interaction, Information Architecture, Technical Writing, English or Journalism
- Extensive work experience, academic work or certifications in user experience fields welcome
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program eligibility