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Senior IAM Engineer – Ping Identity, Directory Services
CVS Health. Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Identity and Access Management (IAM) with a strong focus on Ping Identity products, LDAP technologies, and authentication platforms. Proficient in troubleshooting and automating operational processes using PowerShell, Python, and APIs while maintaining high standards of security and performance.
Highest-signal resume keywords
Identity And Access Management (IAM)Ping Identity ProductsLDAP TechnologiesSAML, OAuth 2.0, OpenID Connect (OIDC)PowerShell, Python, Shell Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Identity And Access Management (IAM)Ping Identity ProductsLDAP TechnologiesSAMLOAuth 2.0OpenID Connect (OIDC)PowerShellPythonShellAI-Assisted Automation
Soft Skills
Troubleshooting SkillsCollaboration
Tools & Technologies
Radiant Logic (VDS/ICS)Azure AD / Microsoft Entra IDOktaSplunkAppDynamicsDynatrace
Industry Keywords
MFAPasskeysFIDO2/WebAuthnDirectory ServicesOperational Readiness Testing
Tech Stack
Tools & technologiesAzureCloudDNSLinuxPythonSplunk
About the role
Key responsibilities & impact- Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication
- Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions
- Troubleshoot authentication and authorization issues involving SAML, OAuth, OIDC, LDAP, and related technologies
- Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server
- Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives
- Participate in a 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services
- Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning
- Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing
- Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues
- Use PowerShell, Python, Shell, and APIs to automate operational processes and reduce manual effort
- Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience
- Maintain technical documentation, runbooks, and knowledge articles while improving operational processes
- Stay current with IAM technologies and expand expertise across authentication, directory, cloud, and security domains
Requirements
What you’ll need- 7+ years of experience in Identity and Access Management (IAM)
- 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms
- 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions
- 3+ years of experience with both Linux and Windows platforms
- 3+ years of experience with PowerShell, Python, Shell, or API-based automation
- Strong troubleshooting skills across authentication, federation, networking, and directory services
- Strong knowledge of SAML, OAuth 2.0, OpenID Connect (OIDC), LDAP, MFA, Passkeys, and FIDO2/WebAuthn
- Experience with Azure AD / Microsoft Entra ID, Okta, or other IAM platforms
- Experience with Splunk, AppDynamics, Dynatrace, or similar monitoring tools
- Experience with AI-assisted automation, self-service platforms, and workflow orchestration
- Bachelor’s degree from an accredited college or university, or equivalent combination of education and relevant work experience
- High School Diploma/GED plus 4 years of related experience as an alternative education pathway
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program
- Equity award program