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Senior Investigator, Special Investigations Unit
CVS Health. Conduct high-level, complex investigations of known or suspected healthcare fraud and abuse .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting complex healthcare fraud investigations, utilizing advanced analytical skills and knowledge of medical coding. Proficient in collaborating with law enforcement and providing training to team members while ensuring compliance with regulatory standards.
Highest-signal resume keywords
Healthcare Fraud InvestigationMedical Coding: CPT, HCPCS, ICD10Advanced Microsoft Excel SkillsCFE or AHFI CredentialsStrong Analytical and Research Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare Fraud InvestigationMedical Coding: CPTMedical Coding: HCPCSMedical Coding: ICD10Advanced Microsoft Excel SkillsCase DocumentationData MiningLegal Theory CompetenceResearch ProficiencyFraud-Monitoring Controls
Soft Skills
Strong Verbal Communication SkillsStrong Written Communication SkillsInterpersonal SkillsTraining and GuidanceCollaboration
Tools & Technologies
Microsoft OfficeCase Tracking System
Certifications & Qualifications
CFEAHFI
Industry Keywords
MedicaidMedicareHealthcare FraudFraud PreventionClinical ReviewLegal ProceedingsBilling PatternsAetna Policies
About the role
Key responsibilities & impact- Conduct high-level, complex investigations of known or suspected healthcare fraud and abuse
- Investigate to prevent payment of fraudulent claims submitted to Medicaid lines of business
- Research and prepare cases for clinical and legal review
- Document case activity in the case tracking system
- Facilitate feedback with providers regarding clinical findings
- Initiate proactive data mining to identify aberrant billing patterns
- Make internal and external referrals within required timeframes
- Facilitate recovery of company and customer money lost through fraud matters
- Provide on-the-job training and guidance to less experienced Investigators
- Assist Investigators with resources and best courses of action
- Serve as backup to the Team Leader as necessary
- Cooperate with federal, state, and local law enforcement in healthcare fraud investigations and prosecutions
- Provide testimony during civil and criminal proceedings
- Present to internal and external customers on healthcare fraud matters and Aetna's approach
- Provide input on fraud-monitoring controls within business units
Requirements
What you’ll need- 3+ years investigative experience in healthcare fraud and abuse matters
- Working knowledge of medical coding: CPT, HCPCS, ICD10
- Advanced Microsoft Excel skills, including pivot tables
- Microsoft Office experience
- Ability to travel up to 10% (approximately 2–3 times per year, depending on business needs)
- Bachelor's degree or equivalent experience (3+ years of working health care fraud, waste and abuse investigations)
- Previous Medicaid/Medicare investigatory experience preferred
- Credentials such as CFE or AHFI preferred
- Knowledge of Aetna's policies and procedures preferred
- Knowledge and understanding of complex clinical issues preferred
- Competence with legal theories preferred
- Strong analytical and research skills
- Proficiency in researching information and identifying information resources
- Strong verbal and written communication skills
- Ability to effectively interact with different groups of people at different levels
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being