Senior Manager, Learning and Development – CVS Media Exchange

CVS Health

. Lead the development and implementation of a learning and development strategy supporting colleague growth across CMX .

Posted 10/27/2026full-timeUnited StatesSenior💰 $82,940 - $199,144 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering impactful learning programs and strategies that align with business priorities, particularly for sales teams. Proficient in instructional design principles and leveraging learning technologies to enhance colleague growth and onboarding experiences.

Highest-signal resume keywords

Learning And Development StrategyInstructional Design PrinciplesLearning Management Systems (LMS)Sales Training Program DevelopmentStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentLearning Program ImplementationCapability BuildingE-Learning Authoring ToolsTraining Effectiveness Measurement

Soft Skills

Public SpeakingCollaborationRelationship BuildingFacilitationAdaptability

Tools & Technologies

Saba CloudArticulate

Industry Keywords

Retail MediaDigital MarketingAd TechOrganizational DevelopmentBusiness Strategy

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead the development and implementation of a learning and development strategy supporting colleague growth across CMX
Design and deliver learning experiences focused on capability building, go-to-market readiness, and onboarding
Develop and maintain role-based learning paths and capability-building programs aligned to CMX priorities, competencies, and business needs
Lead the design and continuous improvement of the CMX-wide onboarding experience
Design and deliver targeted learning programs and certification programs for sales teams
Lead and refine the CMX learning operating model, including intake, prioritization, tiers of support, service expectations, and delivery planning
Partner with CMX leaders and cross-functional stakeholders to identify learning needs and translate business priorities into learning plans and training experiences
Lead signature CMX learning programs, including the 101 series and OneHeart sessions
Lead learning and content strategy for the annual CMX kickoff experience
Create and maintain facilitator guides, learner materials, playbooks, quick-reference tools, and self-serve resources
Support people leaders with tools and guidance to reinforce learning and encourage on-the-job application
Measure training effectiveness through learner feedback, readiness signals, adoption, confidence, and on-the-job application
Partner across the enterprise to leverage existing resources, reduce duplication, and create high-quality learning experiences

Requirements

What you’ll need

7+ years of learning and development experience, translating business strategies and priorities into scalable learning solutions
5+ years designing, developing, and implementing learning programs, curriculum, and learning technologies with measurable business impact, especially for sales teams
3+ years collaborating with business leaders, subject matter experts, and stakeholders to drive organizational learning initiatives
2+ years of retail media, retail, brand, agency, digital marketing, or ad tech experience
Prior experience creating learning and development roadmaps and strategic plans and translating them into operational objectives and programs
Expertise designing and delivering educational programs using well-matched methods, especially for sales teams
Strong understanding of instructional design principles and familiarity with e-learning authoring tools such as Articulate
Familiarity with Learning Management Systems (LMS) such as Saba Cloud
Excellent public speaking, presentation, and facilitation skills
Strong collaboration, relationship-building, and stakeholder management skills
Ability to operate effectively in a demanding, fast-paced environment and adapt plans as business needs evolve
Experience helping build learning and onboarding approaches supporting colleague readiness and long-term capability building
Bachelor’s degree in Education, Learning and Development, Organizational Development, Psychology, Business, Communications, Human Resources, or a related field — or equivalent (HS Diploma and 4 years of experience) required

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being