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Senior Manager, Payer Negotiation Strategy, Market Intelligence
CVS Health. Build and maintain payer-specific playbooks covering CVS Pharmacy’s largest payer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract negotiation and pharmacy benefit management, with a strong ability to translate market intelligence into actionable strategies. Proven experience in leading teams and influencing stakeholders in complex environments, while driving the adoption of negotiation frameworks and tools.
Highest-signal resume keywords
Contract NegotiationPharmacy Benefit ManagementMarket IntelligenceTeam LeadershipNegotiation Strategy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract NegotiationPharmacy Benefit ManagementMarket Intelligence AnalysisStrategic Framework DevelopmentPost-Mortem AnalysisNegotiation Preparation ToolingActionable Insights CreationFacilitationCoachingInstructional Design
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationInfluencing Without AuthorityMentoringStakeholder Engagement
Certifications & Qualifications
Formal Negotiation Training
Industry Keywords
Managed CarePayer RelationsCenter of ExcellenceCapability-BuildingCommercial Discipline
About the role
Key responsibilities & impact- Build and maintain payer-specific playbooks covering CVS Pharmacy’s largest payer relationships
- Establish pre-positioning frameworks ahead of material negotiations
- Facilitate structured deal reviews and debriefs
- Drive adoption of approved negotiation preparation tooling across the function
- Translate market intelligence, stakeholder insight, and negotiation learnings into repeatable strategy
- Monitor shifts in PBM and health plan strategy
- Develop understanding of negotiation counterpart objectives
- Create practical playbooks and tools to improve negotiation consistency, precision, and confidence
- Lead post-mortem reviews of negotiation outcomes
- Refine strategy and strengthen playbooks using lessons learned
- Work regularly with Directors, Lead Directors, and above
- Support development toward deal ownership within Payer Relations
Requirements
What you’ll need- 5+ years of professional experience in contract negotiation, pharmacy benefit management, managed care, or comparable commercial discipline
- 5+ years of experience in strategy, market intelligence, consulting, or a related field
- 3+ years of experience leading, mentoring, developing, or influencing team members and stakeholders across a complex, matrixed environment
- Experience translating complex market, stakeholder, and business insights into concise, actionable tools, frameworks, or strategic guidance
- Experience conducting retrospective, post-mortem, or after-action analyses with Director-level and above participants
- Demonstrated ability to identify patterns, extract lessons learned, and incorporate them into actionable insights
- Demonstrated experience driving sustained adoption to new processes and frameworks
- Demonstrated ability to influence cross-functional stakeholders and shape decisions without direct authority
- Strong written and verbal communication skills
- Ability to influence without direct authority across a senior audience
- Regular and reliable attendance is an essential function of this role
- Travel up to 15% of the time
- Bachelor's degree required
- Formal negotiation training or certification
- Experience within a center of excellence, enablement or capability-building function
- Experience creating materials for both executive audiences and operational partner teams
- Experience working in ambiguous, fast-changing environments where continuity and knowledge transfer are critical
- Facilitation, coaching or instructional design experience
- Interest in progressing toward commercial deal ownership within Payer Relations
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Award target in the company’s equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being