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Senior Manager, Pharmacy Services Communications
CVS Health. Develop and execute social media content for the President, Pharmacy Services and senior leaders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing high-impact executive communications and strategies, with a strong focus on social media content creation and performance measurement in a healthcare or regulated environment.
Highest-signal resume keywords
Executive CommunicationsSocial Media StrategyContent DevelopmentProject ManagementHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WritingEditingContent PlanningSocial ListeningPerformance MeasurementAnalyticsStrategic CommunicationIssue ManagementAudience EngagementThought Leadership
Soft Skills
CollaborationJudgmentAdaptabilityPrioritizationDiscretion
Industry Keywords
Pharmacy ServicesCorporate CommunicationsPublic AffairsHealth PolicySpecialty PharmacyRegulated EnvironmentExecutive PresenceMatrixed OrganizationEmerging IssuesReputational Considerations
About the role
Key responsibilities & impact- Develop and execute social media content for the President, Pharmacy Services and senior leaders
- Manage monthly content planning and development for executive social channels, including editorial calendars, drafting, review and coordination
- Create compelling social content translating complex business, health care and pharmacy topics into clear, accessible and engaging messages
- Identify opportunities for executives to participate in relevant industry conversations and speaking engagements
- Support bylined articles, Op-Eds, executive perspectives, speaking content and other external communications
- Extend executive speaking and media engagements, business announcements and communications across social and digital channels
- Monitor social media, industry conversations, news cycles and emerging health care, PBM and Specialty trends
- Provide insights and recommendations on topics and conversations relevant to Pharmacy Services, its leaders and key stakeholders
- Track executive social performance and audience engagement
- Monitor peer, competitor and industry leader activity
- Surface timely external developments that may warrant executive engagement or inform executive communications
- Translate social listening and performance data into actionable recommendations
- Help develop and launch a colleague social ambassador program
- Develop the program strategy, framework and ongoing content approach
- Identify and cultivate a network of colleague ambassadors
- Monitor participation, content performance and engagement to strengthen the program
Requirements
What you’ll need- 7+ years of experience in corporate communications, executive communications, public affairs, or a related field
- Demonstrated success developing high-impact executive communications and business-focused communications strategies
- Exceptional writing and editing skills, with the ability to adapt voice and content across multiple channels and audiences
- Strong executive presence, sound judgment, and experience counseling senior leaders
- Experience managing sensitive issues with discretion and strong strategic instincts
- Proven ability to synthesize complex topics into clear, compelling, and audience-appropriate communications
- Strong collaboration skills and ability to work effectively across a matrixed organization
- Strong project management and prioritization skills, with the ability to manage multiple fast-moving priorities simultaneously
- Experience working in a healthcare, pharmacy, specialty pharmacy, health policy, corporate, or other highly regulated environment
- Demonstrated experience in executive communications, social media, thought leadership, corporate communications or public affairs, preferably within a complex organization or highly regulated industry.
- Strong understanding of executive social media strategy and experience developing content for senior leaders
- Strong news judgment and an ability to quickly understand emerging issues, industry conversations and reputational considerations
- Experience with social listening, monitoring, analytics and performance measurement
- Ability to manage multiple priorities and respond effectively in a fast-moving communications environment
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program
- Equity award program