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Senior Manager, Scrum Master
CVS Health. Counsel Scrum Master teams on Agile principles and values to support self-organization, continuous learning, and continuous improvement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Agile and Scrum methodologies, facilitating Scrum teams, and coaching for continuous improvement. Proficient in using Agile project-management tools and developing stakeholder communication strategies to enhance team productivity and collaboration.
Highest-signal resume keywords
Agile PrinciplesScrum FacilitationAgile Project-Management ToolsCertified Scrum Master (CSM)Coaching Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scrum PrinciplesAgile Metrics InterpretationProcess Evaluation ToolsTeam Productivity AnalyticsVelocity TrackingQuality AssessmentFacilitation SkillsConflict ResolutionAgile TrainingContinuous Improvement
Soft Skills
Strong CommunicationLeadership SkillsOrganizational Skills
Tools & Technologies
JiraDocumentation PlatformsKnowledge Management Tools
Certifications & Qualifications
Certified Scrum Master (CSM)Professional Scrum Master (PSM)SAFe CertificationsPMPITIL
Industry Keywords
Agile MaturityScrum CeremoniesStakeholder CommunicationSelf-OrganizationContinuous Learning
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Counsel Scrum Master teams on Agile principles and values to support self-organization, continuous learning, and continuous improvement
- Interpret Agile metrics and reporting frameworks to track and report key information and monitor team progress
- Design and develop process evaluation tools to assess the application of Scrum principles in team processes
- Develop actionable insights from analytics and reports on team productivity, velocity, and quality
- Develop stakeholder communication strategies to gather and incorporate feedback into process improvements
- Facilitate the Scrum process and support the Scrum team
- Implement sharing and documentation systems using wikis, documentation platforms, or knowledge management tools
- Instruct team members on Agile values, principles, and practices
- Interface with teams, stakeholders, and external stakeholders to buffer potential obstacles
Requirements
What you’ll need- 7+ years of related work experience
- Deep understanding of Agile and Scrum principles with demonstrated experience facilitating Scrum teams
- Proven ability to coach teams, remove impediments, and lead Scrum ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives
- Strong communication, leadership, and organizational skills to work effectively with product owners, developers, and stakeholders
- Experience using Agile project-management tools (e.g., Jira) to track team progress and maintain transparency
- Preferred: Certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe certifications, PMP, or ITIL
- Preferred: Advanced experience coaching multiple teams or driving Agile maturity across departments or organizations
- Preferred: Skills in facilitation, conflict resolution, situational awareness, empowerment, and continuous improvement
- Preferred: Experience organizing and leading Agile training or Scrum adoption workshops
- Bachelor’s degree in Computer Science, Information Technology, Business, Engineering, or a related field
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Award target in the company’s equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being