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Senior Manager, Software Development Engineering
CVS Health. Own the technical vision, execution, and delivery across Brand, Marketing, Partnerships, CC-Sales, and Outreach Programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce architecture, including Apex, Lightning Web Components, and integration with external applications. Proven ability to lead software engineering teams in Agile environments while ensuring compliance with security standards and delivering high-volume technology solutions.
Highest-signal resume keywords
Salesforce ArchitectureMicroservices DevelopmentAgile/Scrum ManagementCI/CD PracticesSalesforce Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ApexLightning Web ComponentsJavaNode.jsPythonREST APIsGraphQL APIsMuleSoftDockerKubernetes
Soft Skills
LeadershipMentoringCollaborationCommunication
Tools & Technologies
Sales CloudService CloudMarketing CloudAWSGCPAzureGitHub ActionsCopadoSFDX
Certifications & Qualifications
Salesforce System ArchitectSalesforce Application ArchitectCTA Track Certifications
Industry Keywords
HealthcareRetail HealthHealthTechData GovernanceHIPAACCPASOC2
Tech Stack
Tools & technologiesAWSAzureCloudDockerGoogle Cloud PlatformGraphQLJavaJavaScriptKubernetesMicroservicesNode.jsPython
About the role
Key responsibilities & impact- Own the technical vision, execution, and delivery across Brand, Marketing, Partnerships, CC-Sales, and Outreach Programs
- Oversee Salesforce architecture, customization, and scalability across Sales Cloud, Service Cloud, Marketing Cloud/Data Cloud, and Experience Cloud
- Lead development of custom microservices, event-driven middleware, REST/GraphQL APIs, and data integration pipelines
- Architect high-volume CC-Sales workflows, omni-channel contact center integrations, automated outreach trigger engines, and partner portals
- Hire, mentor, and retain Salesforce developers, full-stack software engineers, and integration specialists
- Drive Agile/Scrum delivery, backlog refinement, sprint execution, code reviews, and architecture design sessions
- Collaborate with Product Management, Design, Security, Marketing, Sales Operations, and Executive Leadership
- Enforce DevOps practices, automated testing, CI/CD pipelines, environment management, and Salesforce governor-limit optimization
- Evaluate and integrate Salesforce Agentforce/Einstein AI, LLM/Generative AI orchestration, and automated routing
- Ensure compliance with enterprise security controls, data governance, HIPAA, CCPA, and SOC2
Requirements
What you’ll need- 6+ years of experience in software engineering
- 2+ years managing or developing software engineering teams in Agile, cloud-first environments
- Deep technical knowledge of Salesforce, including Apex, Lightning Web Components (LWC), Flow Orchestration, Sales Cloud, Service Cloud, and Marketing Cloud/Data Cloud
- Full-stack or backend software development experience with Java, Node.js, Python, microservices architecture, REST/GraphQL APIs, and relational and non-relational databases
- Experience integrating Salesforce with external enterprise applications using MuleSoft, Workato, AWS, GCP, or Azure
- Experience delivering technology solutions for high-volume Contact Center/Telesales operations, Marketing automation, or Partner/Outreach platforms
- Salesforce System Architect, Application Architect, or CTA track certifications preferred
- Experience with Docker/Kubernetes, CI/CD tooling, GitHub Actions, Copado, SFDX, and cloud-native architecture preferred
- Experience operationalizing AI capabilities, intelligent agentic workflows, or vector search integrations preferred
- Industry experience in Healthcare, Retail Health, HealthTech, or related regulated domains preferred
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent practical experience preferred
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being