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Senior Manager, Underwriting
CVS Health. Lead, coach, and develop a team of underwriting professionals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical underwriting, including risk assessment and pricing methodologies, while leading and developing a team of underwriting professionals. Proven ability to drive operational improvements and foster strong cross-functional relationships to achieve strategic business goals.
Highest-signal resume keywords
Medical Underwriting ExperienceLeadership And MentorshipUnderwriting Principles KnowledgeMicrosoft Excel ProficiencyCommunication And Negotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentPricing MethodologiesFunding ArrangementsOperational Improvement InitiativesUnderwriting PoliciesFinancial Variances ApprovalMarket Intelligence EvaluationCustomer Experience EnhancementAnalytical Tools ProficiencyUnderwriting Processes Knowledge
Soft Skills
Team DevelopmentRelationship BuildingNegotiation SkillsCustomer Service OrientationInfluencing Skills
Industry Keywords
Medicare ProductsGroup Health InsurancePublic And Labor AccountsNational AccountsMiddle Market Business SegmentsAetna Underwriting SystemsCross-Functional CollaborationConsultative Partnership SkillsService-Level ExpectationsContinuous Process Improvement
About the role
Key responsibilities & impact- Lead, coach, and develop a team of underwriting professionals
- Manage workload distribution, production priorities, and team performance
- Identify staffing, training, and development opportunities
- Drive continuous process improvement focused on productivity, rating accuracy, operational efficiency, and customer experience
- Foster exceptional customer service and mentor consultative partnership skills
- Apply and communicate underwriting policies, product knowledge, business strategies, and organizational initiatives
- Approve underwriting exceptions and financial variances within delegated authority limits
- Partner with Sales and Account Management on customer and broker meetings when needed
- Collaborate across CVS Health and Aetna business segments to achieve enterprise and market-specific goals
- Leverage market and competitive intelligence to evaluate risk, develop pricing strategies, and maximize profitability
- Communicate and negotiate rate development methodologies and underwriting decisions
- Influence case strategy and business outcomes while meeting service-level expectations and deliverables
- Build and maintain cross-functional relationships
- Provide leadership, guidance, and mentorship to direct and indirect team members
Requirements
What you’ll need- 5+ years of medical underwriting experience, including experience within Medicare or group health insurance products
- Demonstrated experience leading, coaching, mentoring, or developing underwriting professionals
- Strong knowledge of underwriting principles, risk assessment, pricing methodologies, and funding arrangements
- Advanced proficiency in Microsoft Excel and other analytical tools
- Excellent communication, negotiation, and relationship-building skills
- Proven ability to manage competing priorities and drive results in a fast-paced environment
- Experience supporting Public and Labor, National Accounts, and/or Middle Market business segments (preferred)
- Knowledge of Aetna underwriting systems, products, rating methodologies, and underwriting processes (preferred)
- Experience leading operational improvement initiatives and driving measurable business outcomes (preferred)
- Ability to influence cross-functional partners and contribute to strategic business initiatives (preferred)
- Bachelor's degree or equivalent combination of education and relevant professional experience
- Must be eligible to work without sponsorship; this remote role does not support sponsorship at this time
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Award target in the company’s equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being