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Senior Manager, Underwriting
CVS Health. Lead, coach, and develop a team of underwriting professionals to achieve business, operational, and financial objectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical underwriting, including risk assessment and pricing methodologies, while leading and developing teams to achieve operational excellence and customer satisfaction. Strong communication and negotiation skills are essential for influencing business outcomes and fostering cross-functional collaboration.
Highest-signal resume keywords
Medical Underwriting ExperienceLeadership and MentoringUnderwriting Principles KnowledgeMicrosoft Excel ProficiencyCommunication and Negotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical UnderwritingRisk AssessmentPricing MethodologiesFunding ArrangementsOperational Improvement InitiativesUnderwriting PoliciesAnalytical ToolsAetna Underwriting Systems KnowledgeRating MethodologiesUnderwriting Processes
Soft Skills
Team LeadershipCoachingRelationship BuildingCustomer ServiceInfluencing Skills
Tools & Technologies
Microsoft ExcelAnalytical Tools
Industry Keywords
MedicareGroup Health InsurancePublic and Labor AccountsNational AccountsMiddle Market
About the role
Key responsibilities & impact- Lead, coach, and develop a team of underwriting professionals to achieve business, operational, and financial objectives
- Manage workload distribution, production priorities, and team performance for timely and accurate underwriting results
- Identify staffing, training, and development opportunities
- Drive continuous process improvement focused on productivity, rating accuracy, operational efficiency, and customer experience
- Foster exceptional customer service and mentor consultative partnership skills
- Apply and communicate underwriting policies, product knowledge, business strategies, and organizational initiatives
- Approve underwriting exceptions and financial variances within delegated authority limits
- Partner with Sales and Account Management teams in customer and broker meetings when needed
- Collaborate across CVS Health and Aetna business segments to achieve enterprise and market-specific goals
- Leverage market and competitive intelligence to evaluate risk, develop pricing strategies, and maximize profitability
- Communicate and negotiate rate development methodologies and underwriting decisions
- Influence case strategy and business outcomes while meeting service-level expectations and deliverables
- Build and maintain cross-functional relationships driving growth, operational excellence, and customer satisfaction
- Provide leadership, guidance, and mentorship to direct and indirect team members
Requirements
What you’ll need- 5+ years of medical underwriting experience, including experience within Medicare or group health insurance products
- Demonstrated experience leading, coaching, mentoring, or developing underwriting professionals
- Strong knowledge of underwriting principles, risk assessment, pricing methodologies, and funding arrangements
- Advanced proficiency in Microsoft Excel and other analytical tools
- Excellent communication, negotiation, and relationship-building skills
- Proven ability to manage competing priorities and drive results in a fast-paced environment
- Bachelor's degree or equivalent combination of education and relevant professional experience
- Preferred: Experience supporting Public and Labor, National Accounts, and/or Middle Market business segments
- Preferred: Knowledge of Aetna underwriting systems, products, rating methodologies, and underwriting processes
- Preferred: Experience leading operational improvement initiatives and driving measurable business outcomes
- Preferred: Ability to influence cross-functional partners and contribute to strategic business initiatives
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Award target in the company’s equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being