Senior Manager, Underwriting Unit Lead

CVS Health

. Lead and support an underwriting team delivering underwriting services aligned with business objectives and performance metrics .

Posted 10/12/2026full-timeUnited StatesSenior💰 $67,900 - $182,549 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in medical underwriting, particularly within Medicare and group health insurance products, with a strong focus on risk evaluation, pricing methodologies, and team leadership. Proven ability to drive process improvements and enhance customer satisfaction through effective communication and collaboration across business segments.

Highest-signal resume keywords

Medical Underwriting ExperienceRisk EvaluationPricing MethodologiesTeam LeadershipProcess Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Underwriting PrinciplesCase Management ActivitiesFinancial Variances ReviewAnalytical ToolsMicrosoft Excel Proficiency

Soft Skills

Communication SkillsCollaboration SkillsRelationship-Building SkillsCoaching and Mentoring

Tools & Technologies

Aetna Underwriting Systems

Industry Keywords

MedicareGroup Health InsurancePublic and LaborNational AccountsMiddle Market

About the role

Key responsibilities & impact

Lead and support an underwriting team delivering underwriting services aligned with business objectives and performance metrics
Manage team production, prioritize workloads, and oversee underwriting activities
Assess staffing and training needs and develop talent
Drive continuous improvement in productivity, process efficiency, rating accuracy, and customer experience
Foster exceptional customer service and develop consultative and relationship-management skills
Interpret and communicate products, underwriting guidelines, strategic initiatives, and business priorities
Review and approve underwriting exceptions and financial variances within delegated authority
Partner with Sales, Account Management, and internal stakeholders on customer and broker interactions
Collaborate across business segments and functional areas to achieve growth, retention, and profitability goals
Use market and competitive insights to evaluate risk, support pricing strategies, and make underwriting decisions
Communicate and negotiate rate development methodologies and underwriting decisions
Contribute to case strategy and business planning while ensuring service expectations and deliverables
Provide coaching, mentoring, and performance guidance to direct and indirect team members
Build cross-functional partnerships supporting business growth, operational excellence, and customer satisfaction

Requirements

What you’ll need

5+ years of medical underwriting experience, preferably within Medicare and/or group health insurance products
Experience supporting underwriting functions, case management activities, and pricing analyses
Demonstrated experience coaching, mentoring, or developing underwriting professionals
Strong knowledge of underwriting principles, risk evaluation, pricing methodologies, and funding arrangements
Advanced proficiency in Microsoft Excel and related analytical tools
Excellent communication, collaboration, and relationship-building skills
Ability to manage multiple priorities and drive results in a fast-paced environment
Experience within Public and Labor, National Accounts, and/or Middle Market segments
Knowledge of Aetna underwriting systems, products, rating methodologies, and operational processes
Experience leading process improvement initiatives and driving measurable operational outcomes
Proven ability to collaborate effectively across Sales, Account Management, and other cross-functional business teams
Bachelor's degree or equivalent combination of education and relevant professional experience

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program
Equity award program