Senior Manager, UX Design

CVS Health

. Represent design across a broad, complex, and technical domain .

Posted 10/6/2026full-timeRemote • United StatesSenior💰 $106,605 - $284,280 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product design and UX design, with a strong focus on human-centered design methods and the integration of AI capabilities. Proven ability to drive strategic impact and deliver high-quality end-to-end experiences in complex environments.

Highest-signal resume keywords

Product DesignUX DesignFigmaAI Tooling IntegrationHuman-Centered Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PrototypingWorkflow DiagramsInformation ArchitectureExperience ModelsSystems ThinkingProblem FramingUser Journey MappingData-Driven InsightsMicrocopy CreationConversational UX Principles

Soft Skills

Strong CommunicationPresentation SkillsEntrepreneurial MindsetCuriosity for ExperimentationAttention to Accessibility

Tools & Technologies

FigmaClaudeCopilot

Industry Keywords

Cross-Functional LeadershipComplex Corporate SettingRegulated EnvironmentsInclusive DesignWorkshop Facilitation

About the role

Key responsibilities & impact

Represent design across a broad, complex, and technical domain
Advocate for user needs, experience cohesion, and high-quality execution within a cross-functional leadership team
Design high-quality end-to-end experiences across products and services
Create prototypes, workflow diagrams, technical flows, information architecture, and experience models
Help teams frame problems, identify opportunities, and make decisions in ambiguous spaces
Apply systems thinking to connect user needs, business goals, technical constraints, dependencies, and integration points
Use human-centered design methods and user insights during framing, solutioning, and iteration
Drive tactical delivery and strategic impact in a rapidly changing environment
Incorporate AI capabilities, tools, and workflows into everyday work

Requirements

What you’ll need

7+ years of experience in product design, UX design, service design, or a closely related discipline within a complex corporate setting
Fluency with industry-standard product design tools such as Figma
Ability to integrate common AI tooling such as Claude and Copilot into everyday work
Ability to operate independently with accountability and minimal supervision
Ability to frame problems clearly and move between strategic thinking and hands-on execution
Ability to break down complex design problems and connect work to broader user journeys, organizational context, and cross-functional systems
Strong communication and presentation skills
Preferred: Comfort leveraging research methodologies, insights, and data
Preferred: Entrepreneurial mindset and curiosity for experimentation
Preferred: Openness to evolving tools and AI-enabled ways of working
Preferred: Comfort working in complex, regulated environments
Preferred: Attention to accessibility and inclusive design
Preferred: Experience creating microcopy or partnering with content design specialists
Preferred: Experience facilitating workshops or cross-functional design sessions
Preferred: Experience shaping AI-enabled conversational experiences through prompt design, content strategy, and conversational UX principles

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being