Senior Medical Director – Clinical Informatics

CVS Health

. Serve as senior physician and product leader across Clinic Operations and Quality & Stars technical domains .

Posted 9/24/2026full-timeRemote • United StatesSenior💰 $184,112 - $396,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic-enabled technology solutions, clinical informatics, and quality improvement initiatives while maintaining a strong clinical practice. Capable of leading enterprise-wide optimization efforts, mentoring teams, and effectively communicating with senior stakeholders.

Highest-signal resume keywords

Licensed Clinician — MD/DO, NP, or PAEpic Builder Training and CertificationAmbulatory Clinical Practice ExperienceClinical Informatics LeadershipQuality Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic OptimizationWorkflow RedesignClinical InformaticsPatient Safety StrategiesQuality MetricsInteroperability StandardsChange ManagementProject LeadershipData ReportingEvidence-Based Care

Soft Skills

Strong CommunicationCollaborationTeamworkAccountabilityRelationship Building

Tools & Technologies

Epic SystemsHealthcare Technology SolutionsClinical Decision Support ToolsReporting ToolsAutomation Technologies

Certifications & Qualifications

Board Certified in Clinical InformaticsEpic Builder Certification

Industry Keywords

Value-Based CareHealthcare OperationsQuality ImprovementPatient ExperienceHIPAA CompliancePromoting Interoperability

About the role

Key responsibilities & impact

Serve as senior physician and product leader across Clinic Operations and Quality & Stars technical domains
Provide clinical insight and technical expertise for end-to-end Epic-enabled technology solutions
Lead enterprise-wide Epic optimization to improve workflows, efficiency, quality, and patient safety
Translate organizational priorities into Epic workflows, decision support, reporting, and clinician tools
Support Epic upgrades, testing, implementation, change management, enterprise go-lives, and major releases
Monitor adoption and effectiveness of Epic enhancements and recommend continuous improvements
Participate in enterprise governance committees as a trusted clinical advisor
Partner with physician, operational, and technical leaders to create prioritized technology roadmaps
Present enterprise status, risks, and outcomes to leadership and governance committees
Serve as an escalation point for clinical and workflow issues
Identify opportunities to reduce administrative burden and improve clinician satisfaction
Champion standardization, best practices, and evidence-based care
Assess Epic roadmap releases, industry trends, automation, interoperability, and AI-enabled workflows
Mentor and develop clinical informatics team members and clinician-technologists
Maintain 0.2 FTE clinical practice and 0.8 FTE clinical informatics leadership
Travel domestically approximately 1–2 times per quarter
Report to the Chief Health Informatics Officer for CVS-HCD Technology

Requirements

What you’ll need

Licensed clinician — MD/DO (Internal Medicine, Family Medicine, Med-Peds), NP, or PA in good standing
Enthusiastic about remaining in clinical practice (~20% clinical FTE)
10–12 years of relevant work experience
High-performing clinician with demonstrated excellence in care model outcomes, patient experience, and teamwork
Completion of Epic Builder training and certification, or willingness to obtain within a designated timeframe
Minimum 5 years of ambulatory clinical practice experience
Demonstrated interest or experience in clinical product, clinical informatics, safety, quality improvement, healthcare operations, or workflow redesign
Experience presenting to and building relationships with senior stakeholders across a large enterprise
Strong communication, collaboration, and change management skills
Experience leading projects, quality improvement initiatives, or large organizational change efforts
Knowledge of value-based care, quality metrics, and patient safety strategies
Familiarity with interoperability standards and healthcare regulatory requirements, including HIPAA and Promoting Interoperability
Highly accountable with excellent follow through
Board Certified in Clinical Informatics (preferred)
Experience leading or sponsoring Epic upgrades, optimization initiatives, or major go-lives (preferred)
Demonstrated leadership within the care model (preferred)

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program
Equity award program