Senior Product Manager, Caremark Member Advocacy

. Lead the Caremark advocacy portfolio and continued development and expansion of Pharmacy Navigator .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $82,940 - $182,549 per yearWebsite

Key responsibilities & impact

Lead the Caremark advocacy portfolio and continued development and expansion of Pharmacy Navigator
Analyze customer and member needs, pain points, and preferences to guide product development
Partner with Caremark operations, clinical, and technology teams to define product vision and strategic goals
Evaluate opportunities, assess member and business impact, and develop business cases and recommendations for scaling
Identify opportunities to expand Pharmacy Navigator across member pain points, therapeutic areas, formulary and prior authorization transitions, and new lines of business
Identify existing organizational technologies for use in new product builds
Lead discovery and solutioning for new capabilities from concept through implementation
Define scope, success measures, and paths forward
Translate business requirements into epics, features, user stories, and journey maps
Own the Pharmacy Navigator measurement framework and success metrics
Oversee reporting solutions demonstrating member, client, and business impact
Lead onboarding activities for new Pharmacy Navigator clients and support successful implementation and launch

What you’ll need

3+ years experience in a product management, digital product development, product strategy, or a related role
Experience in either a healthcare product role, OR a product role focused on customer support centered on proactive outreach
Adept at working cross-functionally in a highly matrixed organization
Adept at execution and delivery skills
Bachelor's degree or equivalent work experience
East coast work schedule, with core hours from 10:00 AM to 5:00 PM
Preferred: 6+ years of progressively increasing product-role experience
Preferred: Experience working in healthcare, preferably health insurance or pharmacy benefit management
Preferred: Experience product managing a B2B2C product
Preferred: Experience product managing client reporting or reporting suites
Preferred: Experience expanding an existing product into new markets or business lines
Preferred: Experience as a product manager in a large, matrixed organization
Preferred: Experience building dashboards on Power BI or similar

Comp & perks