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Senior Product Manager – Informatics
CVS Health. Lead product strategy and execution for the Epic electronic health record platform and related clinical informatics tools .
About the role
Key responsibilities & impact- Lead product strategy and execution for the Epic electronic health record platform and related clinical informatics tools
- Own the lifecycle of Epic-integrated solutions from ideation through delivery, including prototyping, build, testing, and go-live
- Define product vision and strategy through discovery, requirements definition, configuration, and enhancement
- Conduct user research with clinical and business stakeholders
- Create features, stories, and workflow designs based on clinical insights, stakeholder research, and customer experience needs
- Translate strategic informatics goals into product requirements, project plans, milestones, deliverables, and dependencies
- Partner with business, clinical, operational, engineering, data science, integration, and architecture teams
- Evaluate vendor buy-versus-build options
- Develop and maintain risk and issue logs and manage escalation and resolution pathways
- Coordinate workstream integration and lead cross-functional meetings
- Deliver executive-level reporting on product status, risks, and required decisions
- Develop testing procedures and governance for Epic assessments and document reviews
- Partner with training and change management teams to support readiness, adoption, and feedback
- Support product iterations, schedules, releases, and roadmaps
- Support recruiting, hiring, and development of product and informatics talent
Requirements
What you’ll need- 7–10 years of relevant work experience, including product management and healthcare informatics or health IT product/project management
- Deep Epic expertise, including hands-on experience managing, configuring, or overseeing Epic software, modules, and tools within a healthcare enterprise
- Ability to deliver complex healthcare technology projects on time and within scope
- Comfortable driving strategic decisions, taking ownership, and coordinating resources
- Experience working with senior-level stakeholders and translating complex technical topics for varied audiences in a matrixed environment
- Data-driven mindset and experience working with analytics teams to evaluate product success
- Problem-solving and decision-making skills
- Collaboration and teamwork skills
- Growth mindset, agility, and experience developing yourself and others
- Planning, delivery, and support skills
- Business intelligence and translating data into actionable insight
- Change management and driving user adoption of clinical technology
- Epic certification(s) in one or more relevant modules (preferred)
- Experience with JIRA, FigJam, Confluence, Lucid, or similar tools (preferred)
- Experience in Value Based Care and Medicare/Medicare Advantage (preferred)
- Comfort operating in a regulated environment with data privacy and compliance considerations (preferred)
- Strong executive presence and experience presenting to and building relationships with senior stakeholders across a large enterprise (preferred)
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being