Shift Supervisor

CVS Health

. Support the CVS Store Management team in driving store execution and performance .

Posted 11/6/2026part-timePalm Bay • Florida • United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail environments, ensuring smooth store operations and excellent customer service. Capable of effectively communicating with management and staff while maintaining customer confidentiality and handling relations issues.

Highest-signal resume keywords

Retail SupervisionCustomer Service ExcellenceAnalytical SkillsAdvanced Communication SkillsDeductive Reasoning Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Store Operations ManagementOpening and Closing ProceduresInventory ManagementMerchandisingPOG Execution

Soft Skills

LeadershipProblem SolvingFlexibilityTeam CollaborationCustomer Relations

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

RetailConsumer LoyaltyCustomer Service CultureStore ExecutionStore Performance

About the role

Key responsibilities & impact

Support the CVS Store Management team in driving store execution and performance
Build consumer loyalty to CVS/pharmacy through excellent customer service
Lead store staff when no manager or Operations Supervisor is onsite
Ensure store operations run smoothly
Complete all opening and closing procedures
Work effectively with store management and store crews
Supervise store crew by assigning, directing and following up on activities
Communicate information to and from store management and crews
Assist customers with questions, problems and complaints
Promote CVS customer service culture by greeting, offering help and thanking customers
Handle customer relations issues according to company policy
Maintain customer/patient confidentiality
Price merchandise and stock shelves
Execute displays, signs and inventory for weekly, promotional and seasonal merchandise
Execute display and maintenance of off-shelf merchandise
Reset departments following POGs

Requirements

What you’ll need

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
Ability to work overtime as needed
Ability to respond to urgent issues at the store when they arise
High School diploma or equivalent preferred but not required
Experience as a retail supervisor preferred

Benefits

Comp & perks

Dental benefits
Vision benefits
Wellness resources
Employee discounts
Access to certain voluntary benefits
Other programs supporting physical, emotional, and financial well-being