Staff Observability Platform Engineer – SRE

CVS Health

. Define, implement, and maintain key performance metrics, SLOs, and SLIs .

Posted 9/17/2026full-timeScottsdale • Arizona • United StatesLead💰 $118,450 - $236,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and implementing key performance metrics, SLOs, and SLIs while managing cloud infrastructure and observability practices. Proficient in leading DevOps teams and integrating automated quality gates into CI/CD pipelines to enhance reliability and performance.

Highest-signal resume keywords

10+ Years Experience In Software Engineering7+ Years Experience With Observability Practices7+ Years Building Production-Grade Backend Services In Java/Python7+ Years With Cloud-Native And Containerized PlatformsExperience With Infrastructure As Code Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Key Performance MetricsSLOsSLIsJavaPythonOpenTelemetryDockerKubernetesTerraformChaos Engineering

Soft Skills

Excellent Analytical SkillsAbility To Communicate Complex Technical Concepts

Tools & Technologies

PrometheusGrafanaLokiTempoAWSGCPAzureKafkaSplunkAppDynamics

Industry Keywords

Cloud InfrastructureObservability PracticesIncident ManagementQuality GatesData Pipelines

Tech Stack

Tools & technologies

AWSAzureCassandraCloudDockerGoogle Cloud PlatformGrafanaJavaKafkaKubernetesMySQLNoSQLPostgresPrometheusPulsarPythonSplunkTerraform

About the role

Key responsibilities & impact

Define, implement, and maintain key performance metrics, SLOs, and SLIs
Align reliability metrics with business objectives and operational goals
Manage error budgets and collaborate with development teams to balance reliability and feature delivery
Analyze incidents and outages to inform error-budget adjustments
Design and implement comprehensive monitoring solutions, dashboards, and alerts using Prometheus, Grafana, Loki, Tempo, and other observability platforms
Architect, design, and implement scalable cloud infrastructure for multiple business applications
Develop and implement automated quality gates for release reliability and performance standards
Lead the release DevOps team in integrating quality gates into CI/CD pipelines
Assist with incident response using metrics and monitoring insights
Conduct post-mortem analyses, identify root causes, and recommend preventive measures
Use AI to identify changes, anomalies, and next-best actions from metrics, logs, and traces
Apply GenAI to accelerate incident triage and root-cause analysis
Monitor AI workloads for quality, safety, cost, latency, and reliability with end-to-end tracing and secure logging/redaction
Embed AI signal checks into CI/CD to identify SLO risk, latency/error drift, and regression patterns before production release
Work closely with cross-functional teams to improve reliability, performance, and scalable growth of cloud-based systems

Requirements

What you’ll need

10+ years of experience in Software Engineering, Platform Engineering, or SRE
7+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management
7+ years building production-grade backend services in Java/python
7+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns
7+ years with cloud-native and containerized platforms, including Docker, Kubernetes, and Argo CD
7+ years working with public cloud platforms, including AWS, GCP, or Azure
5+ years designing and scaling distributed, high-volume data pipelines
5+ years working with Grafana OSS or comparable observability backends, such as Grafana, Loki, Tempo, and Prometheus
5+ years with relational databases, including PostgreSQL and MySQL
Experience with service meshes and networking technologies such as Envoy and Istio
Experience integrating or operating commercial observability platforms such as Splunk and AppDynamics
Experience with streaming and data platforms such as Kafka and Pulsar
Familiarity with time-series, NoSQL, or analytical databases such as ClickHouse, Bigtable, and Cassandra
Experience with Infrastructure as Code tools such as Terraform or CloudFormation
Experience with cost optimization and capacity planning for large-scale cloud infrastructure
Experience with chaos engineering, resiliency testing, or fault injection
Background in security-aware platform design, including secure service-to-service communication
Experience mentoring senior engineers and influencing platform standards across organizations
Strong operational experience supporting 24x7 production systems, including on-call responsibilities
Knowledge of security best practices in cloud environments
Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Excellent analytical skills and ability to communicate complex technical concepts to non-technical stakeholders

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being