Strategic Account Director

CVS Health

. Lead, coach, and develop teams of Account Executives and Strategic Account Executives .

Posted 10/19/2026full-timeRemote • Texas • United StatesLead💰 $105,000 - $231,132 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading and developing high-performing teams within healthcare account management, with a strong focus on revenue growth, client retention, and strategic oversight of complex PBM accounts. Proficient in leveraging analytics and AI for decision-making and fostering inclusive leadership aligned with organizational transformation.

Highest-signal resume keywords

Healthcare Account ManagementPeople LeadershipStrategic AcumenDigital and AI FluencyPharmacy Benefit Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthClient RetentionPerformance ManagementTalent DevelopmentComplex Account ManagementFinancial PresentationAnalyticsAI-Enabled ModelingRFP ManagementRenewal Strategies

Soft Skills

CoachingFeedbackInclusive LeadershipExecutive PresenceCommunication

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree

Industry Keywords

Pharmacy Benefit ManagementManaged CareHealthcare MarketLegislative TrendsRegulatory Trends

About the role

Key responsibilities & impact

Lead, coach, and develop teams of Account Executives and Strategic Account Executives
Set direction, priorities, operating expectations, role clarity, and accountability for AE and SAE roles
Foster a high-performance culture through feedback, talent development, and succession planning
Provide executive accountability and senior-level oversight for large, complex PBM clients
Serve as escalation point for complex client situations and senior-level engagements
Own aggregate revenue growth, retention, and profitability for the assigned portfolio
Guide renewal and expansion strategies and identify solution expansion opportunities
Provide portfolio-level visibility into drug trend, pricing strategies, guarantees, and account economics using analytics and AI-enabled modeling
Partner with finance, underwriting, and senior leaders on renewal scenarios, margin and value opportunities, and executive client discussions
Lead cross-functional partners across account management, clinical, product, operations, underwriting, analytics, and implementation
Align resources, remove barriers, and advance complex client and business objectives
Provide leadership oversight for complex RFPs and renewals
Monitor pharmacy benefit management, managed care, healthcare market, legislative, and regulatory trends

Requirements

What you’ll need

10+ years of experience in healthcare, account management, or related client-facing roles
Prior people leadership experience, including coaching, performance management, and talent development
Demonstrated success managing large, complex employer or health plan accounts through teams
Demonstrated executive presence and strategic acumen, including leading senior-level client discussions, presenting complex financial and PBM concepts clearly to non-technical audiences, and navigating high-stakes or escalated situations
Strong digital and AI fluency
Inclusive leadership aligned with transformation agenda
Valid driver’s license and reliable, insured personal vehicle
Bachelor’s degree, advanced degree, or equivalent experience

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Remote work flexibility or work from a corporate hub