Strategic Account Director

CVS Health

. Lead, coach, and develop teams of Account Executives and Strategic Account Executives .

Posted 10/19/2026full-timeRemote • Texas • United StatesLead💰 $105,000 - $231,132 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading and developing high-performing teams within the healthcare sector, with a strong focus on account management, revenue growth, and strategic client engagement. Proficient in utilizing advanced analytics and AI to drive financial performance and operational excellence.

Highest-signal resume keywords

Healthcare Account ManagementPeople LeadershipStrategic AcumenDigital and AI FluencyComplex Client Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Performance AnalysisPortfolio ManagementRFP ManagementRevenue Growth StrategiesClient Retention Strategies

Soft Skills

CoachingPerformance ManagementInclusive LeadershipExecutive PresenceCommunication

Tools & Technologies

Advanced AnalyticsAI-Enabled Modeling

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree

Industry Keywords

Pharmacy Benefit ManagementManaged CareHealthcare Market TrendsLegislative TrendsRegulatory Trends

About the role

Key responsibilities & impact

Lead, coach, and develop teams of Account Executives and Strategic Account Executives
Set direction, priorities, and operating expectations for account teams
Foster a high-performance culture through feedback, talent development, and succession planning
Provide executive accountability and senior-level oversight for large, complex PBM clients
Serve as escalation point for complex client situations and senior-level engagements
Own aggregate revenue growth, retention, and profitability for the assigned portfolio
Guide renewal and expansion strategies and identify solution expansion opportunities
Provide portfolio-level visibility into financial performance using advanced analytics and AI-enabled modeling
Partner with finance, underwriting, and senior leaders on renewal scenarios, margin, value opportunities, and executive client discussions
Lead and influence cross-functional partners across account management, clinical, product, operations, underwriting, analytics, and implementation
Align resources, remove barriers, and advance complex client and business objectives
Provide leadership oversight for complex RFPs and renewals
Monitor pharmacy benefit management, managed care, healthcare market, legislative, and regulatory trends

Requirements

What you’ll need

10+ years of experience in healthcare, account management, or related client-facing roles
Prior people leadership experience, including coaching, performance management, and talent development
Demonstrated success managing large, complex employer or health plan accounts through teams
Demonstrated executive presence and strategic acumen, including leading senior-level client discussions, presenting complex financial and PBM concepts clearly to non-technical audiences, and navigating high-stakes or escalated situations
Strong digital and AI fluency
Inclusive leadership aligned with transformation agenda
Valid driver’s license
Reliable, insured personal vehicle
Ability to travel up to 40%, including overnight and short-notice travel
Bachelor’s degree, advanced degree, or equivalent experience

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being