Strategic Account Executive

CVS Health

. Serve as the primary relationship manager and strategic advisor for the FEP Mail Order business .

Posted 10/12/2026full-timeRemote • Arizona • United StatesSeniorLead💰 $67,900 - $182,549 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and strategic advisory roles within the healthcare and pharmacy sectors, with a strong focus on operational performance, client relationship management, and compliance. Proven ability to lead cross-functional initiatives and present actionable insights to executive stakeholders.

Highest-signal resume keywords

Account ManagementHealthcare OperationsCross-Functional LeadershipAnalytical SkillsPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementFinancial AnalysisOperational Performance MonitoringContractual Performance ManagementGovernance Programs

Soft Skills

Relationship ManagementProblem-SolvingCommunication Skills

Industry Keywords

PBMMail Service PharmacyGovernment Healthcare ProgramsHealthcare AdministrationClient Deliverables

About the role

Key responsibilities & impact

Serve as the primary relationship manager and strategic advisor for the FEP Mail Order business
Serve as the primary point of contact for FEP Mail Order operations and strategic initiatives
Build and maintain trusted relationships with client stakeholders and internal leadership
Lead business reviews, operational discussions, and executive-level presentations
Monitor and drive operational performance, contractual commitments, service guarantees, and client deliverables
Partner across Mail Operations, Customer Care, Clinical, Finance, Technology, Legal, and Product teams to resolve complex issues, mitigate risks, and ensure continuity of service
Translate operational, financial, and performance data into actionable business insights and client recommendations
Identify opportunities to improve member experience, operational efficiency, and client value
Support implementation of new products, programs, and technology solutions impacting the Mail Order business
Lead audit, compliance, and governance activities supporting contractual obligations
Drive strategic initiatives from planning through execution while ensuring stakeholder alignment and accountability

Requirements

What you’ll need

7+ years of account management, healthcare, PBM, pharmacy operations, or client-facing leadership experience
Experience managing large, complex accounts, preferably within government programs, health plans, or Fortune 500 organizations
Demonstrated experience leading cross-functional initiatives and influencing stakeholders without direct authority
Experience presenting to executive audiences
Strong analytical, financial, project management, and problem-solving capabilities
Excellent written, verbal, and presentation skills
Bachelor's degree in Business, Healthcare Administration, Finance, or a related field, or equivalent experience
PBM, Mail Service Pharmacy, or healthcare operations experience preferred
Knowledge of government healthcare programs and regulatory requirements preferred
Experience managing contractual performance guarantees, audits, and governance programs preferred
Proven success leading large-scale operational or strategic initiatives preferred

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Award target in the company’s equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being, based on eligibility