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Utilization Management Clinical Consultant
CVS Health. Coordinate, document, and communicate all aspects of the utilization management and benefit determination process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Utilization Management and Behavioral Health, with a strong focus on clinical reviews, quality assessment, and interdisciplinary collaboration. Proficient in managing complex cases and providing community-based services to children and youth.
Highest-signal resume keywords
Utilization Management ExperienceBehavioral Health Clinical ExperienceMaster's-Level Behavioral Health LicenseClinical Competence in Child WelfareCommunity-Based Services Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ReviewMedical Necessity AssessmentEvidence-Based Criteria ApplicationQuality of Care AssessmentCase ManagementTreatment PlanningClinical JudgmentBehavioral Health CounselingCrisis InterventionDocumentation and Communication
Soft Skills
Interdisciplinary CollaborationCommunication SkillsProblem-SolvingCultural CompetenceTeam Support
Certifications & Qualifications
Master's-Level Behavioral Health LicenseRegistered Nurse Licensure with Psychiatric Specialty
Industry Keywords
Utilization ReviewInpatient Hospital Behavioral HealthChildren's Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeOhioRISEManaged CareCommunity SystemsFamily Systems
About the role
Key responsibilities & impact- Coordinate, document, and communicate all aspects of the utilization management and benefit determination process
- Conduct clinical reviews using evidence-based criteria, clinical practice guidelines, and clinical judgment
- Assess medical necessity, appropriateness, and quality of services across the continuum of care
- Gather, analyze, and interpret clinical information to render coverage determinations and recommendations
- Support discharge and transition planning
- Coordinate and monitor treatment options and healthcare services
- Identify and communicate quality-of-care concerns, patient safety issues, treatment gaps, and clinical risks
- Present and discuss cases with health plan physicians and interdisciplinary teams
- Participate in case staffing, interdisciplinary rounds, and clinical discussions
- Support colleagues in managing and balancing a collective caseload
- Identify opportunities to improve quality, effectiveness, and utilization of healthcare services
- Serve as a clinical resource and subject matter expert for internal and external stakeholders
- Work a full-time schedule that may be Monday–Friday or include weekends and three weekdays, 8:00am–5:00pm
- Provide on-call and holiday coverage when required
Requirements
What you’ll need- Must reside in Ohio
- Active, current, and unrestricted Master's-level Behavioral Health license in your state of residence (e.g., LISW, LPC, or comparable), or Registered Nurse licensure with psychiatric specialty, certification, or experience
- 1+ years of Utilization Review/Utilization Management experience
- 3+ years of Behavioral Health clinical experience in a hospital setting
- Recent experience in an inpatient hospital behavioral health setting, or continuous, recent behavioral-health-focused work since that experience
- Ability to meet mandated decision turnaround times with limited schedule flexibility
- Minimum of two years' experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field
- Experience providing community-based services to children and youth and their family/caregivers
- Background and experience in one or more of: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development
- Clinical and cultural competence/responsiveness, with training and experience managing complex community cases across child-serving systems and OhioRISE
- Associate Degree in Nursing (ADN) with Behavioral Health experience
- Master's degree in a Behavioral Health discipline
- UM experience with members/children ages 0–21 preferred
- Managed Care/Utilization Management experience strongly preferred
Benefits
Comp & perks- Comprehensive benefits package
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay