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Utilization Management Nurse Consultant
CVS Health. Assess, plan, implement, coordinate, monitor, and evaluate healthcare service and benefit options for members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare service assessment, clinical criteria application, and effective communication with providers. Proficient in utilizing technology for documentation and remote work while adhering to compliance standards.
Highest-signal resume keywords
Registered Nurse LicensureUtilization Management ExperienceClinical JudgmentMicrosoft Office 365 ProficiencyManaged Care Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentCoverage DeterminationBenefit ManagementDocument InspectionMultitaskingEHR NavigationComputer Security PracticesTechnical Issue ResolutionInternet Speed ComplianceHealthcare Quality Promotion
Soft Skills
Effective CommunicationOpenness to LearningCollaborationProblem-Solving
Tools & Technologies
Microsoft TeamsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointVPNEHR Portals
Certifications & Qualifications
Active RN LicensureAssociate Degree
Industry Keywords
Healthcare ServicesBenefit UtilizationClinical GuidelinesHIPAA ComplianceManaged Care
About the role
Key responsibilities & impact- Assess, plan, implement, coordinate, monitor, and evaluate healthcare service and benefit options for members
- Gather clinical information and apply clinical criteria, guidelines, policies, procedures, and clinical judgment to render coverage determinations or recommendations
- Communicate with providers and other parties to facilitate care and treatment
- Identify members for referral opportunities involving other products, services, and programs
- Identify opportunities to promote healthcare service quality and effective benefit utilization
- Consult with and provide expertise to internal and external constituents regarding utilization and benefit management
- Work in a 24/7 utilization management operation with weekend, holiday, and evening schedules
- Perform computer-based document inspection, telephone communication, typing, multitasking, and navigation of multiple systems
Requirements
What you’ll need- 2+ years of experience as a Registered Nurse in an adult acute care/critical care setting
- Active, current, and unrestricted RN licensure in the state of residence
- Availability for weekends, holidays, and evening hours, including approximately 12 weekend days/year, 2–3 late shifts, and 1 major and 1 minor holiday/year
- Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously
- Ability to communicate through email, calendar invites, Teams messaging, and virtual meetings
- Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) or similar Google Workspace applications
- Ability to log in to secure systems such as VPN and EHR portals
- Ability to follow computer security practices, including locking screens, managing strong passwords, and recognizing suspicious emails or links
- Ability to resolve common technical issues independently and contact IT for unresolved issues
- Openness to learning new skills as the workplace evolves
- Direct/hardwired internet connection to a modem/router within 7 feet of the computer
- Minimum internet speed of 50 Mbps download and 5 Mbps upload; WiFi and satellite internet are not permitted
- Quiet, secure, private, and designated home workspace compliant with CVS Health and HIPAA guidelines
- Must work within the state and city where currently living
- Must provide workspace furniture, such as a desk or standing desk
- Must obtain required internet speeds and comply with Work From Home requirements if hired
- Associate degree required
- Managed Care experience preferred, especially Utilization Management
- 2+ years of clinical experience in med surg or a specialty area preferred
- Preference for candidates residing in PST zones
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company-provided equipment, including keyboard, monitor, computer, and headset