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Utilization Management Nurse Consultant
CVS Health. Assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Utilization Management and clinical assessment, with a strong focus on effective communication and coordination of healthcare services. Proficient in navigating multiple systems and applications while maintaining compliance with HIPAA guidelines.
Highest-signal resume keywords
Registered Nurse LicensureUtilization Management ExperienceClinical Assessment SkillsMicrosoft Office 365 ProficiencyEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ExperienceHealthcare Services CoordinationCoverage DeterminationClinical Criteria ApplicationTechnical Issue TroubleshootingMultitaskingDocument InspectionKeyboarding SkillsEHR Portal NavigationVPN Access
Soft Skills
Verbal CommunicationWritten CommunicationAdaptabilityPrioritizationTeam Collaboration
Tools & Technologies
Microsoft Office 365Google WorkspaceTeams MessagingVirtual Meeting ToolsSecure Systems Access
Certifications & Qualifications
Registered Nurse LicenseAssociate or Bachelor of Science in Nursing
Industry Keywords
Utilization ManagementManaged CareHIPAA ComplianceAdult Acute CareCritical Care
About the role
Key responsibilities & impact- Assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members
- Gather clinical information and apply clinical criteria, guidelines, policies, procedures, and clinical judgment to render coverage determinations or recommendations across the continuum of care
- Communicate with providers and other parties to facilitate care and treatment
- Identify members for referral opportunities to other products, services, and programs
- Identify opportunities to promote healthcare service quality and effective benefit utilization
- Consult and provide expertise to internal and external constituents in coordinating and administering utilization and benefit management
- Work in a 24/7 utilization management operation with possible weekends, holidays, and evening hours
- Meet productivity and quality expectations in a typical office working environment
- Perform close inspection of handwritten and computer-generated documents and PC monitor
- Sit for extended periods, talk on the telephone, type, multitask, prioritize, and adapt to a fast-paced changing environment
- Navigate multiple systems and applications and troubleshoot common technical issues
Requirements
What you’ll need- 2+ years of clinical experience as a Registered Nurse in a hospital setting in adult acute care/critical care setting
- Must have active current and unrestricted RN licensure in state of residence
- Utilization Management work schedules include weekends, holidays, and evening hours
- Effective verbal and written communication skills
- Proficiency with computer skills, navigating multiple systems, and keyboarding
- Direct/hardwired internet connection to a modem/router within 7 feet of the computer
- Minimum internet speed of 25 Mbps download and 3 Mbps upload
- WiFi and satellite internet are not permitted
- Quiet, secure, private designated home virtual work location compliant with CVSHealth and HIPAA guidelines
- Must work within the state and city where currently living
- Must provide own workspace furniture
- Ability to set up and use multiple monitors and navigate multiple applications simultaneously
- Ability to use email, calendar invites, Teams messaging, and virtual meetings
- Experience with Microsoft Office 365 applications or similar Google Workspace tools
- Ability to log in to secure systems such as VPN and EHR portals
- Ability to manage strong passwords and recognize suspicious emails or links
- Ability to resolve common technical issues independently
- Associate or Bachelor of Science in Nursing; BSN preferred
- Preferred: 3+ years of clinical experience in adult med surg or specialty area
- Managed Care experience preferred, especially Utilization Management
- Preference for those residing in CST zone
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to the base pay range
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company-provided equipment including keyboard, monitor, computer, and headset
- Remote work from home