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CWILL

AI Chat R&D Trainee – Full-Stack Engineer, Go Backend – Bilingual Mandarin

CWILL

. Develop features across live chat, AI customer service, Shopify data, merchant administration and reporting with mentor guidance .

Posted 10/14/2026full-timeCary • North Carolina • United StatesEntry Level💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficiency in Go (Golang) and a solid understanding of web development fundamentals, including HTTP, APIs, and frontend-backend interaction, are essential. The candidate should also demonstrate strong coding, debugging skills, and the ability to collaborate effectively across teams while maintaining a detail-oriented approach.

Highest-signal resume keywords
Proficiency In Go (Golang)Web Development FundamentalsCoding And Debugging SkillsProfessional Working Proficiency In Mandarin Chinese And EnglishExperience With Shopify

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Go (Golang)JavaScriptTypeScriptPythonJavaReactNode.jsNext.jsPostgreSQLRedis
Soft Skills
Strong LearnerReliableDetail-Oriented
Tools & Technologies
GitHubAI Customer ServiceSaaSWeb AppsOnline Stores
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
ShopifyCross-Border E-CommerceCustomer Service SystemsCRMMarketing Tools

Tech Stack

Tools & technologies
JavaJavaScriptNext.jsNode.jsPostgresPythonReactRedisTypeScriptGo

About the role

Key responsibilities & impact
  • Develop features across live chat, AI customer service, Shopify data, merchant administration and reporting with mentor guidance
  • Break down requirements into technical tasks, then code, integrate, test and release
  • Work on frontend-backend API integration, data processing, business logic and UI improvements
  • Own the quality of shipped work
  • Resolve production bugs, customer-reported issues and internal test findings
  • Identify root causes using logs, monitoring, databases and debugging tools
  • Improve system stability, performance and maintainability; document recurring issues
  • Develop AI customer service features including knowledge bases, product Q&A, order lookup, human handoff and conversation summaries
  • Integrate and improve Shopify product, order, customer and shipping data
  • Validate AI feature performance in real merchant scenarios
  • Collaborate with product, design, QA, operations and customer success
  • Follow coding standards, participate in code reviews, and add documentation and tests
  • Share progress, risks and blockers proactively; join post-launch retrospectives
  • Progress from mentored small features and bug fixes to independently owning a product module or technical area at junior-engineer level within 12 months

Requirements

What you’ll need
  • Proficiency in Go (Golang) is required
  • Experience with JavaScript/TypeScript, Python or Java is a plus
  • Bachelor's or master's degree from a US university, graduating recently or within the last 1–2 years
  • Solid understanding of web development fundamentals: HTTP, APIs, databases and frontend–backend interaction
  • Good coding and debugging skills
  • Strong learner who reads documentation, digs into problems and grows quickly on real projects
  • Reliable and detail-oriented; keeps the team updated on progress and issues
  • Professional working proficiency in Mandarin Chinese and English
  • Software development or SaaS internship experience preferred
  • Experience building web apps, SaaS, AI apps, browser extensions, online stores or mini-programs is a nice to have
  • Familiarity with React, Node.js, Next.js, NestJS, Python, PostgreSQL or Redis is a nice to have
  • AI projects involving LLM apps, prompting, RAG, agents, knowledge bases or chatbots are a nice to have
  • Knowledge of Shopify, cross-border e-commerce, customer service systems, CRM or marketing tools is a nice to have
  • GitHub projects, internships, open-source contributions or personal work that can be shown are a nice to have

Benefits

Comp & perks
  • 401(k)
  • PTO
  • Paid Holidays
  • Insurance