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CWILL

Order Tracking Product Management Trainee, Bilingual Mandarin

CWILL

. Collect and analyze user feedback, customer requests, product data, and market information to identify product improvement opportunities .

Posted 10/9/2026full-timeCary • North Carolina • United StatesEntry Level💰 $60,000 - $85,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills in user feedback and market data to drive product improvements, with a focus on collaboration across engineering, design, and business teams. Proficient in producing requirement documents, user flows, and functional specifications while maintaining a results-oriented approach.

Highest-signal resume keywords
User ResearchProduct ManagementData AnalysisMandarin Chinese CommunicationCollaboration Across Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product ManagementData AnalysisUser ResearchRequirement DocumentationWireframingFunctional SpecificationsSQLExcelAPIsE-commerce
Soft Skills
CuriosityDetail-OrientedStrong CommunicationProactive Resolution-DrivingOpenness to Feedback
Tools & Technologies
Data ToolsSaaSProject Management ToolsUser Flow SoftwareWireframing Tools
Industry Keywords
E-commerceSaaSB2B Sales CyclesSecurity ComplianceLogisticsConversionGrowthRevenue Projects

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Collect and analyze user feedback, customer requests, product data, and market information to identify product improvement opportunities
  • Participate in feature planning, ideation, user flows, and solution design
  • Produce requirement documents, user flows, wireframes, functional specifications, and acceptance criteria under PM guidance
  • Track features from discovery through design, engineering, and launch
  • Monitor product data and user feedback after launch; surface issues and propose improvements
  • Join user interviews and feedback sessions with Shopify merchants and ecommerce brands
  • Track competitors and produce structured competitive analyses
  • Convert user insights and market signals into actionable product recommendations
  • Collaborate with engineering, design, QA, operations, and customer success on product delivery
  • Track project progress and flag issues early
  • Own assigned tasks, follow through on commitments, and complete post-launch retrospectives
  • Learn product planning, user research, data analysis, and project management through real work
  • Take on increasing responsibility toward independently owning a product module or workstream

Requirements

What you’ll need
  • Recent graduate from a US university (BS or MS), or within 1–2 years of graduation
  • Any major welcome; Computer Science, Information Systems, Business Analytics, Engineering, Economics, or Design preferred
  • Internship experience in product management, product operations, business analysis, user research, software development, or a SaaS company is a plus
  • Mandarin Chinese communication ability required
  • Genuine interest in internet products, SaaS, or the tech industry
  • Sensitivity to user experience and product details
  • Curiosity about new technology and willingness to learn continuously and move fast
  • Ability to absorb new business contexts, product logic, and technical concepts quickly
  • Structured thinking and ability to break down complex problems, identify core issues, and form clear conclusions
  • Ability to ground product decisions in data and user facts
  • Strong sense of ownership and proactive resolution-driving
  • Results-oriented approach and ability to gather information, coordinate resources, and follow through
  • Detail-oriented and thorough, balancing execution speed with delivery quality
  • Strong written and verbal English communication
  • Ability to clearly articulate ideas and product thinking
  • Ability to collaborate across engineering, design, and business teams
  • Openness to feedback and constructive, practical discussion
  • Nice to have: familiarity with APIs, developer docs, B2B sales cycles, SOC 2 or other security compliance, logistics, e-commerce, conversion, growth, revenue projects, SQL, Excel, data tools, insurance, payments, or e-commerce post-purchase

Benefits

Comp & perks
  • 401(k)
  • PTO
  • Paid Holidays
  • Insurance