Payment Integrations – Technical QA Manager

CXM Direct

. Run the full onboarding cycle for new payment providers, from the first technical call through credentials and sandbox access, configuration, test design, UAT, production launch and post-release stabilisation .

Posted 9/24/2026full-timeRemote • Cyprus, Russia, Poland, Belarus, Georgia, RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the onboarding cycle for payment providers, including API documentation interpretation, integration acceptance standards, and incident resolution. Proficient in structured testing and analysis of payment methods and transactions across various platforms.

Highest-signal resume keywords

Payments Integration ManagementAPI Documentation InterpretationIncident ResolutionStructured Checkout TestingBilingual Communication (English and Russian)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PaymentsPSP IntegrationsAPIWebhooksSQLPostmanCheckout TestingIncident DiagnosisConfirmation ModelsPayment Status

Soft Skills

Clear CommunicationProactive MindsetComposure During IncidentsIndependent Decision-Making

Tools & Technologies

AI ToolingAPM

Industry Keywords

FintechPayment MethodsBank Transfer RailsMobile MoneyVirtual AccountsQR-Based MethodsBrokerageCrypto PaymentsHigh-Volume PaymentsPayment Company

Tech Stack

Tools & technologies

Ruby on RailsSQL

About the role

Key responsibilities & impact

Run the full onboarding cycle for new payment providers, from the first technical call through credentials and sandbox access, configuration, test design, UAT, production launch and post-release stabilisation
Own first-line response for payment incidents, including failed and stuck transactions, unconfirmed payments and method-level anomalies, and drive them to resolution
Define the acceptance standard for new integrations and make the go or no-go decision before launch
Read provider API documentation and turn it into implementation-ready specifications for engineering, including edge cases, failure paths and confirmation model behaviour
Run hands-on verification through manual checkout testing on mobile and desktop, callback verification through Postman, and SQL queries against transaction data
Maintain the catalogue of payment methods and providers, including capabilities, integration types, testing status and known failure modes
Build the first capability inventory of all live methods and providers
Produce a 90-day breakdown of deposit attempts by outcome: completed, declined by the provider, abandoned by the user, abandoned at redirect, and completed but never confirmed back to the company
Take over incident first line, build the method and provider catalogue, and produce deposit attempt analysis during the first months
Define and apply the integration acceptance standard to a live provider onboarding by mid-year
Maintain the catalogue and acceptance gate as the team grows, while a Systems Analyst takes over formal verification

Requirements

What you’ll need

4+ years in payments, PSP integrations or fintech platforms, with hands-on ownership of integrations rather than tracking them
Basic knowledge using AI tooling in daily work
Working knowledge of APIs, webhooks and asynchronous payment status
Understanding of confirmation models, callback mechanics, redirect flows and common failure modes
Ability to read a provider API specification and identify what is missing from it
Postman or equivalent for API testing
Structured checkout testing across mobile and desktop
Experience diagnosing a live payment incident from logs and API responses, separating provider-side causes from platform-side causes, and explaining the finding to both a provider contact and an engineer
Ability to turn ambiguous provider documentation and undocumented knowledge into specifications and catalogues that engineering can act on
Composure during incidents and clear communication with the team and stakeholders
English and Russian at working level; both are in daily use
Experience with APM and local rails in Asia, Africa or LATAM rather than cards alone is a significant plus
Experience with bank transfer rails, virtual accounts, QR-based methods, mobile money, etc. is a significant plus
Background in brokerage, crypto payments, orchestration or another high-volume payments environment is a significant plus
Experience on the provider side, at a PSP, gateway or payment company is a significant plus
Active use of AI tooling in daily work is a significant plus
Ability to work independently and make decisions without constant oversight is a significant plus
Proactive mindset and willingness to propose improvements, fixes and new approaches is a significant plus

Benefits

Comp & perks

Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process