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CXM

Payment Integrations – Technical QA Manager

CXM

. Run the full onboarding cycle for new payment providers, from the first technical call through credentials, sandbox access, configuration, test design, UAT, production launch and post-release stabilisation .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing the onboarding cycle for payment providers, including API documentation interpretation, integration acceptance standards, and incident resolution. Proficient in structured testing and analysis of payment methods and transactions across various platforms.

Highest-signal resume keywords
Payments Integration ManagementAPI Documentation InterpretationIncident ResolutionStructured Checkout TestingBilingual in English and Russian

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PaymentsPSP IntegrationsAPIWebhooksAsynchronous Payment StatusConfirmation ModelsCallback MechanicsSQL QueriesCheckout TestingPayment Incident Diagnosis
Soft Skills
Proactive MindsetIndependent Decision-MakingCommunication Skills
Tools & Technologies
PostmanAI ToolingAPM
Industry Keywords
FintechPayment MethodsBank Transfer RailsVirtual AccountsMobile MoneyBrokerageCrypto PaymentsHigh-Volume PaymentsPayment Company Background

Tech Stack

Tools & technologies
Ruby on RailsSQL

About the role

Key responsibilities & impact
  • Run the full onboarding cycle for new payment providers, from the first technical call through credentials, sandbox access, configuration, test design, UAT, production launch and post-release stabilisation
  • Own first-line response for payment incidents, including failed and stuck transactions, unconfirmed payments and method-level anomalies, driving them to resolution
  • Define acceptance standards for new integrations and make the go or no-go decision before launch
  • Read provider API documentation and turn it into implementation-ready engineering specifications, including edge cases, failure paths and confirmation model behaviour
  • Perform hands-on verification through manual checkout testing on mobile and desktop, callback verification through Postman and SQL queries against transaction data
  • Maintain the catalogue of payment methods and providers, including capabilities, integration types, tested coverage and known failure modes
  • Build the first capability inventory of all live methods and providers
  • Produce a 90-day breakdown of deposit attempts by outcome, including completed, provider-declined, user-abandoned, redirect-abandoned and completed-but-unconfirmed transactions
  • Take over incident first line, build the method and provider catalogue, and produce deposit attempt analysis during the first months
  • Define and apply the integration acceptance standard to a live provider onboarding by mid-year
  • Keep the catalogue current, operate the acceptance gate and make incident decisions as the team grows

Requirements

What you’ll need
  • 4+ years in payments, PSP integrations or fintech platforms, with hands-on ownership of integrations rather than tracking them
  • Basic knowledge using AI tooling in daily work
  • Working knowledge of APIs, webhooks and asynchronous payment status
  • Understanding of confirmation models, callback mechanics, redirect flows and common failure modes
  • Ability to read a provider API specification and identify what is missing from it
  • Postman or equivalent for API testing
  • Structured checkout testing across mobile and desktop
  • Experience diagnosing a live payment incident from logs and API responses
  • Ability to separate provider-side causes from platform-side causes and explain findings to provider contacts and engineers
  • Ability to turn ambiguous provider documentation and undocumented knowledge into specifications and catalogues engineering can act on
  • English and Russian at working level; both are in daily use
  • Experience with APM and local rails in Asia, Africa or LATAM rather than cards alone is a significant plus
  • Experience with bank transfer rails, virtual accounts, QR-based methods, mobile money, etc. is a significant plus
  • Background in brokerage, crypto payments, orchestration or another high-volume payments environment is a significant plus
  • PSP, gateway or payment company background is a significant plus
  • Active use of AI tooling in daily work is a significant plus
  • Ability to work independently and make decisions without constant oversight is a significant plus
  • Proactive mindset and willingness to propose improvements, fixes and new approaches is a significant plus

Benefits

Comp & perks
  • Fully remote work within GMT to GMT+4, with no relocation required
  • Corporate AI tooling as part of the working process
  • End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
  • Scope that grows with the business: cards, alternative payment methods, a card programme and new entities