Project Manager – Technical Services

CXtec

. Provide account and project management in collaboration with Systems Engineers, Sales Account Managers, and Third-Party Service Partners .

Posted 10/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, including resource allocation, risk management, and client satisfaction, while effectively coordinating with cross-functional teams and external partners. Proficient in creating detailed project plans and ensuring timely project completion within budget constraints.

Highest-signal resume keywords

Project ManagementCertified Associate In Project Management (CAPM)IT Project ManagementMicrosoft Office ProficiencyClient Satisfaction Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project DesignWork PlanningResource ManagementIssue ManagementRisk ManagementPipeline ForecastingCost EstimationFinancial ReportingISO Process MonitoringProcedure Documentation

Soft Skills

Strong Organizational SkillsPrioritization SkillsProblem-Solving SkillsStrong Verbal CommunicationStrong Written Communication

Tools & Technologies

PSA Tools

Certifications & Qualifications

Certified Associate In Project Management (CAPM)

Industry Keywords

Client Orders FulfillmentThird-Party Service PartnersSales CoordinationHigh Pressure EnvironmentBackground Check

About the role

Key responsibilities & impact

Provide account and project management in collaboration with Systems Engineers, Sales Account Managers, and Third-Party Service Partners
Oversee project design, work planning, resource management and allocation, issue and risk management, client satisfaction, and pipeline forecasting
Ensure client satisfaction by answering billing-related questions
Ensure technical projects are completed on time and within budget
Schedule technical resources for on-site support, projects, and other services
Coordinate with sales and product management on service proposals
Interface with sales and customers on conference calls to promote CXtec and TERACAI service offerings
Create detailed project plans with Systems Engineers and Third-Party Service Partners
Conduct project meetings, schedule resources, monitor issues and risks, and ensure successful project completion
Assist with cost estimates and financial reports for projects
Assist Systems Engineers and third-party service partners with scope and proposal requests
Update project plans in PSA tools with project progress
Monitor ISO processes for continuous improvement
Escalate problems to Management as necessary
Coordinate relevant CXtec and TERACAI services to ensure customer orders are fulfilled satisfactorily
Manage external partner relationships and resources as needed
Create procedures and suggest improvements documenting best practices for billing issues, resource scheduling, and project management
Assume additional responsibilities as assigned

Requirements

What you’ll need

Bachelor’s degree or 5 years relevant experience
Certified Associate in Project Management (CAPM) certification with 2 years of demonstrated project management experience
Previous experience managing IT projects preferred
Ability to work in a high pressure environment
Ability to conduct meetings and schedule resources
High level of initiative with strong focus on meeting deadlines
Ability to multitask and work independently with minimal supervision
Strong organizational, prioritization and problem-solving skills
Strong verbal and written communication skills
Proficient in Microsoft Office
Successful completion and passing of a background check and drug test

Benefits

Comp & perks

Health insurance and prescription drug coverage
Dental and Vision insurance
Company-paid basic life and AD&D insurance and voluntary life options
Company paid short and long-term disability and buy-up options
Critical illness, accident and hospital indemnity insurance
Flexible spending accounts
Identity Theft & Fraud Protection
Legal Insurance
Pet insurance
Traditional and Roth 401(k) retirement plan with company match
Employee Assistance Program
Tuition reimbursement
Paid vacation, sick/personal days and holidays
Flexible work arrangements