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Accounts Receivable Administrator
Cyberhawk™. Generate and issue accurate customer invoices according to contractual terms and company processes .
Posted 10/23/2026full-timeEdinburgh • United KingdomMid-LevelSenior💰 £30,000 - £36,000 per yearWebsite
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Generate and issue accurate customer invoices according to contractual terms and company processes
- Process credit notes and invoice adjustments
- Maintain accurate and up-to-date customer account records
- Verify supporting documentation before issuing invoices
- Monitor outstanding balances and follow up overdue invoices
- Contact customers by phone, email and other channels to secure payment
- Build positive customer relationships while managing debt recovery professionally
- Escalate high-risk or long-outstanding debts to management
- Support resolution of billing disputes and payment queries
- Allocate incoming payments against customer accounts
- Investigate and resolve unallocated cash and account discrepancies
- Perform customer account reconciliations and support accounts-receivable balance-sheet reconciliations
- Produce aged debt and other receivables reports
- Assist with month-end and year-end finance processes
- Maintain records and documentation for audit purposes
- Support internal and external audit requests relating to accounts receivable
- Follow financial controls, policies and procedures
- Identify opportunities to improve billing, collection and receivables processes
- Ensure compliance with accounting standards, financial regulations and GDPR requirements
- Assist with finance procedures and process documentation
- Collaborate with Sales, Project Delivery and Customer Success teams to resolve invoicing issues
- Communicate with customers regarding billing and payment matters
- Provide excellent customer service while maintaining financial controls
- Perform other duties as assigned
Requirements
What you’ll need- Previous experience in an Accounts Receivable, Credit Control, Finance Assistant or similar finance role
- Experience using accounting or ERP systems
- Strong understanding of invoicing, credit control and cash allocation processes
- Proficient in Microsoft Excel and the Microsoft Office Suite
- Excellent numerical accuracy and attention to detail
- Strong written and verbal communication skills
- Ability to prioritise workload and meet deadlines
- Experience managing customer queries professionally and effectively
- AAT qualification (or equivalent) or working towards AAT is desirable
- Experience within a project-based, engineering, technology or professional services environment is desirable
- Knowledge of VAT requirements for UK and Europe invoicing regulations is desirable
- Experience working with multi-currency transactions is desirable
- Eligibility to live and work in the UK
- High fluency in English
- Successful completion of a criminal background check and reference check during onboarding
Benefits
Comp & perks- Competitive salary
- Hybrid working
- Discretionary Annual Performance Bonus
- 30 days annual leave (including bank holidays)
- Salary Exchange Pension scheme
- Life insurance, Digital GP & Employee Assistance Programme
- CourseCloud free access to focus on your development
- Free onsite Gym membership and discounted climbing rates
- Cycle to Work scheme
- Electric Car Salary Sacrifice Scheme
- Monthly adventure draw
- Pet friendly office
- Employee Referral Scheme
- Quarterly team building activities