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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in security product tuning, incident response, and documentation management while effectively communicating complex security concepts. Proven ability to work in a 24/7 SOC environment and mentor team members to enhance operational efficiency.
Highest-signal resume keywords
Security Product TuningIncident Response ManagementIntermediate Level Security Certifications24/7 SOC Environment ExperienceRisk Mitigation and Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ResponseForensics CoordinationProcess ImprovementAutomation of Repetitive TasksKnowledge Base Development
Soft Skills
Effective CommunicationTeam CollaborationMentoringProblem SolvingAdaptability
Certifications & Qualifications
Intermediate Level Security Certifications
Industry Keywords
CybersecurityRisk MitigationCompliance FrameworksHigh-Stakes SituationsKnowledge Sharing
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Formalize and deliver security product tuning requests to improve detection capabilities and efficiency
- Develop and maintain incident response use incidents, knowledge base articles, and relevant documentation
- Coordinate basic forensics activities as needed
- Conduct after-action reviews on high-impact and noteworthy incidents to identify process and human-capital improvements
- Aid in onboarding and mentoring new team members
- Drive and implement continuous improvement, open communication, and knowledge sharing
- Assist with creation, review, and upkeep of internal documentation
- Facilitate reasonable out-of-hours communications, including company email and occasional SOC operations-related phone calls, to resolve escalated issues
- Influence team collaboration, cross-training, and documentation
- Act as a primary subject matter expert for one or more security products
- Act as the initial escalation point for complicated or sensitive work
- Identify and resolve opportunities to automate repetitive tasks
- Proactively propose improvements to reduce risk and potential future incidents
- Maintain high-level expertise with products in use and quickly familiarize with related technologies
Requirements
What you’ll need- Bachelor’s degree in related field and/or equivalent work experience
- Certified in one or more "intermediate level" security certifications
- 3 years’ experience performing similar duties
- Ability to work all schedules in a 24/7 SOC Environment
- Ability to work in an operational/shift-based environment with flexible working hours, including evenings and weekends
- Demonstrated experience with the security industry, including understanding of best practices, risk mitigation, and compliance frameworks
- Able to function effectively in high stakes and high stress situations
- Legally capable of working in the US or EU or APAC regions as designated
- Passionate about cybersecurity and self-driven to continue learning/developing relevant skillsets and maintaining industry-specific certifications
- Ability to quickly find answers using manuals and/or Internet resources
- Fluent in English in writing and speech, including writing, reading, speaking, and understanding
- Ability to effectively communicate complex security concepts with end customers
- Shift schedules: Sun-Wed or Wed-Sat; 7AM-5:30PM ET, 11AM-9:30PM ET, or 9PM-7:30AM ET
Benefits
Comp & perks- Flexible Paid Time Off
- 401k with a company match
- Medical, Dental and Vision Coverage
- Voluntary Short Term and Long Term Disability
- Employee Assistance Program with Mental Health Supplement
- Voluntary Basic, Accidental, and other ancillary life insurance
- Health Savings Account Contribution (with selection of a HDHP)
- 10 annual, paid holidays