Clinical Education Manager

Cycle Pharmaceuticals

. Deliver patient motivational interviewing programs, sharing insights with the executive leadership team .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient motivational interviewing, clinical training, and case management within the Neurology therapeutic area, particularly Multiple Sclerosis. Proficient in navigating reimbursement processes and providing compassionate patient support to enhance treatment adherence.

Highest-signal resume keywords

Bachelor's Degree In NursingCurrent Nursing LicenseClinical Practice ExperienceNeurology Therapeutic KnowledgeCase Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Motivational InterviewingClinical TrainingReimbursement NavigationPatient Access UnderstandingAdherence Programs Knowledge

Soft Skills

Emotional ResilienceExceptional Listening SkillsStrong Verbal CommunicationStrong Written CommunicationPositive Attitude

Industry Keywords

Biotech IndustryPharmaceutical IndustryMultiple SclerosisPatient ConciergePatient Assistance Programs

About the role

Key responsibilities & impact

Deliver patient motivational interviewing programs, sharing insights with the executive leadership team
Maintain an effective call schedule for patients and HCPs, meeting performance goals
Guide patients and caregivers through reimbursement and financial support options
Support smooth therapy transitions to Cycle products, including new starts and switches
Provide specialist training on Cycle’s MS therapies, Tascenso and Bafiertam, in person at patients’ homes and clinics or remotely via phone, video, or app
Act as a Patient Concierge, building relationships with patients/caregivers and promoting treatment adherence and check-ins
Partner with Sales Account Managers to introduce new HCPs to Cycle Vita services
Respond to patient and office inquiries with a compassionate, customer-first approach
Represent Cycle Vita at patient support events and relevant industry conferences

Requirements

What you’ll need

Bachelor’s degree in nursing and/or related field
Proven experience of clinical practice or biotech/pharmaceutical industry experience
Current nursing license in good standing in assigned state(s); potential compact licensure
Experience working in the Neurology therapeutic specifically Multiple Sclerosis (MS) is preferred
Good understanding of patient access, hub services, specialty products in rare disease space, reimbursement, adherence programs and patient assistance programs
Strong case management background with skills to liaise with all areas of patient support services and capacity to assist patient/caregiver with prescribed therapy and provide clinical training
Strong emotional resilience, a positive attitude, exceptional listening skills, and strong verbal and written communication skills
Bilingual would be preferred but is not essential for this position

Benefits

Comp & perks

Competitive salary based on experience
Performance based bonus
100% employer paid membership for Private Health Insurance
Life Insurance
401k plan
Agile work policy allowing employees flexibility to set their schedule and plan their day
Collaborative high performing work environment with experienced colleagues
Opportunity to join a fast growing and ambitious business