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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in administering and troubleshooting PingFederate, with a strong focus on SSO and identity federation protocols such as SAML 2.0, OAuth 2.0, and OpenID Connect. Capable of providing high-level production support and collaborating with cross-functional teams to enhance platform performance and reliability.
Highest-signal resume keywords
PingFederate AdministrationSAML 2.0OAuth 2.0OpenID ConnectIncident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PingFederate ConfigurationAuthentication PoliciesUNIX/LinuxJSONPowerShellGitRegular ExpressionsPKICertificatesEncryption
Soft Skills
TroubleshootingCollaborationRoot Cause Analysis
Tools & Technologies
Active DirectoryLDAPMicrosoft Entra IDPingAccessPingDirectoryPingOne
Certifications & Qualifications
Technical CertificationBachelor's Degree
Industry Keywords
IAMEnterprise AuthenticationSSOHigh-Availability EnvironmentsDisaster Recovery
Tech Stack
Tools & technologiesLinuxUnix
About the role
Key responsibilities & impact- Administer, configure, maintain, and troubleshoot PingFederate in enterprise production environments
- Support SSO and identity federation using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC)
- Configure and troubleshoot PingFederate IdP/SP connections, authentication adapters, policies, and integrations
- Support integrations with Active Directory, LDAP, Microsoft Entra ID, and enterprise applications
- Investigate authentication failures, token issues, certificate errors, and federation outages
- Provide Level 2/Level 3 production support, incident management, and root cause analysis
- Perform platform upgrades, patches, configuration changes, and system health monitoring
- Collaborate with IAM, security, and infrastructure teams to improve platform performance and reliability
- Maintain technical documentation and support disaster recovery and change management activities
Requirements
What you’ll need- 5–7+ years of experience in IT application support, IAM, or enterprise authentication
- Strong hands-on PingFederate administration, configuration, and troubleshooting experience
- Solid knowledge of SAML 2.0, OAuth 2.0, OIDC, and enterprise SSO
- Experience with PingFederate federation connections, authentication policies, and application integrations
- Working knowledge of UNIX/Linux, Active Directory, LDAP, and Microsoft Entra ID
- Experience with JSON, PowerShell, Git, and regular expressions
- Strong production support, incident management, and troubleshooting skills
- Bachelor's degree, technical certification, or equivalent experience
- Experience with PingAccess, PingDirectory, or PingOne
- Experience with PingFederate upgrades, migrations, and high-availability environments
- Knowledge of PKI, certificates, encryption, networking, and security protocols
- Experience supporting large-scale enterprise IAM environments
- Participation in an on-call rotation is required
Benefits
Comp & perks- Medical Insurance - Employee + dependents covered
- Life Insurance - Protection for what matters most
- Hybrid Work Model - 2–3 days in office
- Maternity & Paternity Leave - Time for the moments that matter
- Paid Time Off - PTO + sick & casual leave
- Bereavement & Volunteer Time - Give back to your community
- Professional Development - Reimbursement program
- LinkedIn L&D Platform - Thousands of courses at your fingertips
- Mobile Phone Reimbursement - Stay connected, on us