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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile/Scrum methodologies, backlog management, and cross-workstream dependency management while effectively analyzing operational performance data to drive actionable insights and improvements.
Highest-signal resume keywords
Agile/Scrum MethodologiesBacklog ManagementJiraMicrosoft ExcelCertified ScrumMaster (CSM)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems EngineeringNetwork EngineeringTechnical Project AnalysisSchedule DevelopmentData AnalysisKPI DevelopmentProcess MappingRoot-Cause AnalysisWorkflow ImprovementDeployment Velocity Tracking
Soft Skills
FacilitationStakeholder ManagementWritten CommunicationVerbal CommunicationAnalytical Skills
Tools & Technologies
Azure DevOpsServiceNowPower BIAutomated DashboardsTicketing Platforms
Certifications & Qualifications
PMP CertificationPSMSAFe Scrum Master
Industry Keywords
Federal Technology EnvironmentCybersecurityZero TrustSD-WANITIL
Tech Stack
Tools & technologiesAzureCyber SecurityPMPServiceNow
About the role
Key responsibilities & impact- Establish and manage the team’s Agile/Scrum execution cadence across multiple technical workstreams
- Facilitate daily stand-ups, sprint planning, backlog refinement, technical synchronization sessions, retrospectives, and other delivery ceremonies
- Develop, maintain, and prioritize integrated technical backlogs with federal and contractor technical leads
- Translate program objectives, technical requirements, deployment milestones, and emerging issues into actionable work items
- Track work from assignment through completion and identify blocked, aging, overdue, or at-risk tasks
- Identify and manage cross-workstream dependencies across provisioning, shipping, installation, integration, validation, and transition to operations
- Analyze schedules, backlogs, throughput, resource utilization, and delivery-performance data
- Develop dashboards and recurring leadership reporting on execution status, constraints, trends, and forecasted completion
- Track deployment velocity and assess whether throughput supports program milestones
- Maintain RAID items, action items, decisions, dependencies, and technical blockers
- Coordinate resolution of impediments across engineering teams, federal stakeholders, vendors, and contractors
- Support resource-capacity analysis and backlog-reduction/recovery planning
- Maintain traceability between requirements, engineering tasks, deployment activities, risks, milestones, and completed work
- Support change-control and configuration-management processes
- Develop concise executive-level status products from technical execution data
- Ensure decisions, assignments, due dates, and dependencies are documented and driven to closure
- Analyze technical and operational processes to identify bottlenecks, gaps, and improvement opportunities
- Evaluate workflow performance from equipment receipt and provisioning through deployment, validation, and operational transition
- Develop process maps, workflow models, requirements, and performance measures
- Conduct trend and root-cause analysis on delays, blockers, ticket volume, deployment throughput, and backlog growth
- Support forecasts and recovery scenarios based on resources and demonstrated production rates
- Assist technical leads in converting operational requirements into system or engineering requirements
- Provide data-driven recommendations for process, staffing, tooling, and workflow improvements
Requirements
What you’ll need- 5+ years of experience supporting complex IT, systems engineering, network engineering, or technology-delivery programs
- Demonstrated experience as a Scrum Master, System Analyst, Business Analyst, Technical Project Analyst, or similar role
- Strong understanding of Agile/Scrum principles and backlog management
- Experience supporting multidisciplinary technical teams in a fast-paced delivery environment
- Demonstrated ability to identify dependencies, remove impediments, and drive actions to closure
- Experience developing and analyzing schedules, metrics, dashboards, KPIs, and operational performance data
- Strong analytical skills with the ability to convert technical information into actionable leadership reporting
- Experience with Jira, Azure DevOps, ServiceNow, or comparable work-management/ticketing platforms
- Strong Microsoft Excel and PowerPoint capabilities
- Excellent written, verbal, facilitation, and stakeholder-management skills
- Certified ScrumMaster (CSM), PSM, SAFe Scrum Master, or comparable Agile certification preferred
- PMP certification preferred
- Experience supporting large-scale network modernization, SD-WAN, cybersecurity, Zero Trust, or infrastructure deployment programs preferred
- Experience with Power BI and development of automated program-performance dashboards preferred
- Familiarity with Cisco networking technologies and enterprise network operations preferred
- Experience supporting DHS, DoD, or another federal technology environment preferred
- Familiarity with ITIL, incident/problem/change management, and ServiceNow preferred
- Experience working in integrated federal and prime/subcontractor delivery environments preferred
Benefits
Comp & perks- Full-time, contract employment
- Hybrid remote work arrangement