Senior Education and Application Support Provider

d&b audiotechnik

. Develop and maintain strategic relationships with consultants, designers, creative agencies, partners, customers, and key end users .

Posted 11/9/2026full-timeUnited KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in audio system design, optimisation, and troubleshooting, with a strong ability to deliver technical presentations and customer training. Proven track record in building strategic relationships and supporting market development activities within the professional sound reinforcement industry.

Highest-signal resume keywords

Audio System DesignEASE ModellingTechnical PresentationsCustomer TrainingRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sound Reinforcement SystemsSystem OptimisationTechnical Drawings InterpretationAcoustic Modelling SoftwareIT Networking Principles

Soft Skills

Strong CommunicationPresentation SkillsIndependent WorkStakeholder Management

Tools & Technologies

EASEAutoCADBIMRevitSketchUp

Certifications & Qualifications

Degree in Audio EngineeringHND in Acoustics

Industry Keywords

Professional Sound ReinforcementMarket DevelopmentCustomer EngagementTechnical SupportLive Event Applications

About the role

Key responsibilities & impact

Develop and maintain strategic relationships with consultants, designers, creative agencies, partners, customers, and key end users
Support d&b's position within existing and emerging market sectors
Provide technical advice and application guidance throughout projects
Work with Sales, Business Development, and partner organisations on customer engagement and opportunity development
Identify emerging opportunities, industry trends, and end-user requirements
Represent d&b audiotechnik at industry events, trade shows, customer meetings, and networking activities
Provide first-line technical support and solve technical issues involving d&b audiotechnik products
Create, adapt, and supply technical information
Gather user feedback and maintain product awareness
Educate sales channels, partners, and end users in sound system design and optimisation
Coordinate and deliver product demonstrations
Attend events supporting end users, including work outside normal office hours
Organise and attend site visits throughout the UK and Ireland
Evaluate, plan, and present system design proposals
Use acoustic simulation and CAD programmes including VW, EASE, SketchUp, AutoCAD, BIM, and Revit
Produce written proposals, reports, and acoustic models
Support system optimisation and commissioning
Deliver education seminars, bespoke training packages, workshops, and topical seminars
Liaise and coordinate with Sales and Product Service teams
Maintain accurate CRM relationship activity and technical project pipeline information

Requirements

What you’ll need

Minimum 5 years' experience in the deployment and operation of professional sound reinforcement systems
Minimum 5 years' experience in designing and specifying audio systems for complex live event or installed sound applications
Ability to deliver high-level product demonstrations, technical presentations and customer training
Strong understanding of audio system design, optimisation, commissioning and troubleshooting
Ability to read and interpret technical drawings, CAD documentation and system schematics
Working knowledge of EASE or equivalent acoustic modelling software
Strong understanding of IT networking principles, protocols and networked audio technologies
Proven ability to build and maintain effective relationships with customers, partners, end users, and industry stakeholders
Understanding of project development processes and the commercial and technical factors that influence purchasing and specification decisions
Ability to identify opportunities, support customer success and contribute to market development activities
Strong communication and presentation skills
Ability to work independently and manage multiple stakeholder relationships across complex projects
Degree, HND or equivalent qualification in Audio Engineering, Acoustics or a related technical discipline is desirable
Advanced experience with EASE modelling and system prediction is desirable
Experience with d&b audiotechnik systems in both live and installed applications is desirable
Extensive knowledge of Dante, Milan, or AES67 is desirable
Eligible to work and live in the European Union
Full, clean driving licence